Client Success & Accounts Coordinator

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is looking for a customer accounts specialist in Singapore.

The role focuses on maintaining account qualification status, resolving issues for customers, and updating them about new programs and policies. You will handle communications via phone, messages, and emails with the aim of delivering high-quality service. Ideal candidates hold a degree in business management and have 1–2 years of relevant experience, plus proficiency in Microsoft Office.

Qualifications

• Degree in Business Management or a related field.
• 1 to 2 years of relevant work experience.
• Proficient in Microsoft Office.

Responsibilities

• Manage and support customer accounts, ensuring their qualification status is maintained.
• Assist customers in resolving account-related issues and concerns, balancing both company and customer circumstances.
• Update customers on new programs, policies, and procedures.
• Handle correspondence through phone, messages, and emails, delivering high-quality service.

Skills

Multitasking

Education

Bachelor's degree in Business Management

Tools

Microsoft Office

Job description

PERSOL SINGAPORE PTE. LTD. is looking for a customer accounts specialist in Singapore.

The role focuses on maintaining account qualification status, resolving issues for customers, and updating them about new programs and policies. You will handle communications via phone, messages, and emails with the aim of delivering high-quality service. Ideal candidates hold a degree in business management and have 1–2 years of relevant experience, plus proficiency in Microsoft Office.