Client Service Coordinator - Veterinary Care & Scheduling

Veterinary Health; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Mars Veterinary Health (MVH) is seeking a Client Service Coordinator to join our veterinary team in Singapore. The role is full time, 44 hours per week on rotation, including weekends, with visa-free work eligibility.

You will handle front-desk duties, scheduling, patient communications, invoicing and basic medication dispensing, while delivering friendly service to clients and supporting clinical staff.

A positive attitude and ability to work both independently and in a team are essential.

Qualifications

• O' level or above education required.
• Prior front-facing customer experience preferred.
• Able to work in a team and independently.

Responsibilities

• Manage incoming phone lines and directing calls.
• Scheduling appointments and communicating booking requirements to clients.
• Communicating patient arrivals and emergencies to clinical staff.
• Finalising invoices, processing payment, and balancing the till.
• Dispensing medication.
• Perform various ad hoc administrative duties.

Skills

Front-facing customer experience

Fast-paced environment

Team and independent working

Education

O levels certificate or above

Job description

Mars Veterinary Health (MVH) is seeking a Client Service Coordinator to join our veterinary team in Singapore. The role is full time, 44 hours per week on rotation, including weekends, with visa-free work eligibility.

You will handle front-desk duties, scheduling, patient communications, invoicing and basic medication dispensing, while delivering friendly service to clients and supporting clinical staff.

A positive attitude and ability to work both independently and in a team are essential.