Client-Facing Enterprise AI Deployment Engineer

re-zoo-me; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Job summary

zCloak.AI, based in Singapore, is seeking a Forward Deployed AI Engineer to design and deploy AI systems for enterprise customers. You will take projects from business problem to production, understanding workflows, designing architecture, building integrations, deploying AI agents, measuring performance, and resolving production issues.

The role blends software engineering, AI systems design, enterprise integration, and customer-facing delivery; you\'ll move between code, architecture,

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Artificial Intelligence, or a related technical field, or equivalent practical experience.
• Strong programming ability in Python. Experience with TypeScript, Go, Java, or another production language is an advantage.
• Experience working in Linux-based development or deployment environments.
• Hands-on experience with LLM applications, AI agents, tool calling, or workflow orchestration.
• Experience integrating external APIs, databases, and enterprise systems.
• Hands-on experience building RAG pipelines using embedding models, vector databases, retrieval techniques, and document-processing tools.
• Ability to investigate ambiguous technical problems and take ownership from diagnosis through production deployment.
• Clear written and verbal communication skills in English and Chinese.
• Willingness to participate in an on-call rotation and respond to production incidents.

Responsibilities

• Work directly with customers to understand operational problems and translate them into deployable AI workflows.
• Design, build, and deploy production-grade AI agents and agentic systems.
• Integrate AI workflows with enterprise APIs, databases, document systems, CRMs, messaging platforms, and internal tools.
• Build RAG pipelines, tool-use systems, memory layers, approval flows, and human-in-the-loop workflows.
• Design permission, authentication, logging, and execution-control mechanisms for enterprise deployments.
• Evaluate agent behaviour and improve task completion, accuracy, latency, reliability, and cost.
• Trace and resolve problems across models, prompts, tools, data pipelines, application code, and infrastructure.
• Participate in on-call rotations, investigate production incidents, and implement fixes that prevent recurring failures.
• Work with customer engineering and business teams during pilots, production launches, and post-deployment improvement.
• Turn repeated deployment patterns into reusable product components, internal tools, and engineering practices.
• Document system architecture, operating procedures, technical decisions, and deployment outcomes.

Job description

zCloak.AI, based in Singapore, is seeking a Forward Deployed AI Engineer to design and deploy AI systems for enterprise customers. You will take projects from business problem to production, understanding workflows, designing architecture, building integrations, deploying AI agents, measuring performance, and resolving production issues.

The role blends software engineering, AI systems design, enterprise integration, and customer-facing delivery; you\'ll move between code, architecture,