Client-Facing Activation Engineer

Reap; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Reap is seeking a Forward Deployed Engineer to join its client-facing technical function. This role reports to the Head of Forward Deployed Engineering and works with Sales, clients, Implementation, Customer Growth, Product, Engineering, Operations, and Compliance to move from technical discovery to solution design, implementation, activation, and successful usage.

This position focuses on engineering with a client-facing emphasis, capable of API work, integrations, troubleshooting, and

Qualifications

• Experience in a client-facing technical role such as Forward Deployed Engineering, Solution Engineering, Sales Engineering, Implementation Engineering, Technical Account Management, Solutions Architecture, or a similar function
• Engineer by background with strong technical fluency with APIs, integrations, webhooks, authentication, data flows, sandbox / production environments, and technical troubleshooting
• Experience in fintech, payments, card issuing, banking infrastructure, Web3, stablecoins, digital assets, or digital financial infrastructure
• Experience supporting enterprise or strategic clients
• Strong communication skills with both technical and non-technical stakeholders
• Good commercial judgment: you can balance technical complexity, client needs, activation potential, and business value
• A bias toward execution, ownership, and solving messy client problems across teams

Responsibilities

• Assist pre-sales technical discovery and qualification for enterprise opportunities.
• Translate client requirements into practical solution designs using Reap’s products, APIs, workflows, and implementation patterns.
• Identify technical risks, integration complexity, operational dependencies, and activation blockers before commitment.
• Guide clients from technical go-live to meaningful activation and real usage.
• Collaborate with Product, Engineering, Operations, Compliance, CG, and TCX to unblock client journeys and improve activation outcomes.
• Turn recurring client questions and implementation issues into better documentation, enablement, tooling, automation, and product feedback

Skills

APIs

Integrations

Webhooks

Authentication

Data flows

Troubleshooting

Job description

Reap is seeking a Forward Deployed Engineer to join its client-facing technical function. This role reports to the Head of Forward Deployed Engineering and works with Sales, clients, Implementation, Customer Growth, Product, Engineering, Operations, and Compliance to move from technical discovery to solution design, implementation, activation, and successful usage.

This position focuses on engineering with a client-facing emphasis, capable of API work, integrations, troubleshooting, and