Mandarin-Speaking Forward Deployed Engineer

Reap; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Reap is seeking a Forward Deployed Engineer in Singapore to join our client-facing technical team. You will work closely with Sales, Implementation, Customer Growth, Product, Engineering, Operations, and Compliance to move complex clients from discovery through design, implementation, activation, and successful usage.

This role is not pure software engineering; you should be an engineer who can discuss APIs, integrations, troubleshooting, and commercial context with clients, helping them achieve

Qualifications

• Experience in a client-facing technical role such as Forward Deployed Engineering, Solution Engineering, Sales Engineering, Implementation Engineering, Technical Account Management, Solutions Architecture, or similar function.
• Engineer by background with strong technical fluency with APIs, integrations, webhooks, authentication, data flows, sandbox/production environments, and technical troubleshooting.
• Experience in fintech, payments, card issuing, banking infrastructure, Web3, stablecoins, digital assets, or digital financial infrastructure.

Responsibilities

• Assist pre-sales technical discovery and qualification for enterprise, strategic, API-heavy, or high-potential clients.
• Translate client requirements into practical solution designs using Reap’s products, APIs, workflows, and implementation patterns.
• Identify technical risks, integration complexity, and activation blockers before commitment.
• Help clients move from technical go-live to meaningful activation and real usage.
• Collaborate with Product, Engineering, Operations, Compliance, CG, and TCX to unblock client journeys and improve activation outcomes.
• Create and improve documentation, enablement, tooling, and product feedback based on common client questions.

Skills

APIs

Integrations

Webhooks

Authentication

Data flows

Troubleshooting

Client-facing

Fintech

Activation

Cross-functional

Job description

Reap is seeking a Forward Deployed Engineer in Singapore to join our client-facing technical team. You will work closely with Sales, Implementation, Customer Growth, Product, Engineering, Operations, and Compliance to move complex clients from discovery through design, implementation, activation, and successful usage.

This role is not pure software engineering; you should be an engineer who can discuss APIs, integrations, troubleshooting, and commercial context with clients, helping them achieve