Client Experience & Sales Concierge

EIGHTYTWO PTE. LTD.; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

EightyTwo PTE. LTD. in Singapore seeks a proactive Client Services Coordinator to manage client inquiries, receptions, meeting setup, and sales administration.

You will support the Client Service Manager, maintain client records, and ensure timely follow-ups to drive business development and client satisfaction. The role involves coordinating meetings, greeting guests, managing the showroom or office front, and collaborating with marketing for client engagement while upholding brand standards

Qualifications

• Diploma or Bachelor's degree in Business Administration, Hospitality Management, Marketing, Communications or related discipline.
• Relevant professional experience may be considered in lieu of formal qualifications.
• Experience in client service, hospitality, reception or administrative support is preferred.

Responsibilities

• Manage the sales pipeline and lead funnel from enquiry to consultation and conversion, maintaining records and follow-ups.
• Serve as primary contact for leads and clients, addressing enquiries and escalations.
• Oversee reception operations, greet visitors, log visits, and manage meeting rooms and refreshments.
• Schedule and coordinate sales meetings, manage invitations, confirmations and reminders.
• Maintain client databases and prepare client-related reports and materials for meetings.
• Support marketing to enhance client engagement and maintain brand standards.
• Ensure confidentiality and compliance with company policies.

Job description

EightyTwo PTE. LTD. in Singapore seeks a proactive Client Services Coordinator to manage client inquiries, receptions, meeting setup, and sales administration.

You will support the Client Service Manager, maintain client records, and ensure timely follow-ups to drive business development and client satisfaction. The role involves coordinating meetings, greeting guests, managing the showroom or office front, and collaborating with marketing for client engagement while upholding brand standards