Client Development Intern

LVMH Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Dior in Singapore is seeking a motivated Client Development professional to join our boutique team. You will help execute strategic initiatives that cultivate customer loyalty and position Dior as a pinnacle of service excellence in luxury retail.

Your role includes planning and supporting events, managing VIP client experiences, and driving data-driven improvements to clienteling and service standards within the boutique.

Qualifications

• Bachelor’s students or graduates preferred (ideally in Business, Marketing, or Communications)
• Previous experience in client development, events or sales is preferred
• Strong project management and execution skills
• Proficient in Microsoft Office Suite (Excel and PowerPoint)
• Strong interpersonal communication skills, including ability to engage diverse internal and external stakeholders

Responsibilities

• Event Planning & Support: Organisation and implementation of events, including trunk shows, product launches, dinners and exhibitions inside and outside boutiques
• Client Treatment: Manage gifting and client treatment plan to develop and grow VIP client base; design and execute domestic and overseas experiences resonating with target audience; implement boutique programmes to stimulate clienteling and service standards
• Data and Operational Excellence: Data mining and analysis to gain insight on client behaviour and opportunities; support adoption of retail training and operational excellence activities to enhance client experience; support Dior's strategy to build customer loyalty and a service-centric destination

Skills

Project management

Interpersonal communication

Client development experience

Sales experience

Education

Bachelor’s students or graduates preferred

Tools

Microsoft Office

Excel

PowerPoint

Job description

Join the Client Development Team and be at the forefront of executing strategic initiatives to cultivate customer loyalty and position Dior as the pinnacle of service excellence in the luxury industry. The role will be based in one of our boutiques.

Job responsibilities

Event Planning & Support

• Support the Client Marketing & Client Development Team for the organisation and implementation of events, including but not limited to trunk shows, product launches, dinners and exhibitions inside and outside of boutiques

Client Treatment

• Manage gifting and client treatment plan to develop and grow VIP client base
• Design and execute domestic and overseas experiences for clients that communicate brand values and resonate strongly with their target audience
• Implement boutique programmes to stimulate clienteling awareness and drive selling team’s service standard

Data and Operational Excellence

• Conduct data mining and analysis to gain insight on client behaviour and commercial opportunities
• Support adoption of retail training and operational excellence activities that enhance the client experience
• Support the implementation of the company's strategy to build customer loyalty and develop Dior as a service centric destination of excellence.

Profile

• Bachelor’s students or graduates preferred (ideally in Business, Marketing, or Communications)
• Previous experience in client development, events or sales is preferred
• Strong project management and execution skills
• Proficient in Microsoft Office Suite (Excel and PowerPoint)
• Strong interpersonal communication skills, including ability to engage diverse internal and external stakeholders

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.