CRM Intern

LVMH Group; Singapore; On-site; SGD 13,000 - 20,000; Part time

Job summary

Dior in Singapore invites applications for a CRM Internship from January to June 2027, offering hands-on exposure to CRM operations, clienteling, and loyalty experiences across markets.

Ideal candidates are Bachelor’s students or graduates in Marketing, Business Administration, or Communications, with strong MS Office skills and an interest in CRM/data analytics; excellent organisation and communication are essential.

Qualifications

• Bachelor’s students or graduates preferred (ideally in Marketing, Business Administration, Communications, or related disciplines)
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Familiarity with CRM platforms or data analytics tools is a strong plus
• Excellent organizational skills with high attention to detail
• Strong interpersonal communication skills, including ability to engage diverse counterparts inside and outside the organisation

Responsibilities

• CRM Operational Support across calendars, newsletters, clienteling assets and campaigns
• Support rollout and adoption of CRM tools across markets through the CRM Community
• Animate the CRM Community with best practice sharing and regular clienteling updates
• Consolidate feedback on clienteling SOPs, CRM tools and technical pain points
• Support tracking and analysis of client KPIs where needed
• Gifting, Treatment & Experiences: consolidate competitor insights on client treatment across the region
• Coordinate client gifting from ordering to fulfilment and feedback reporting
• Support efficient management of gifting inventory and track usage and fulfilment across markets
• Assist in tracking and reporting on region's gifting and client experiences
• Support Private Client initiatives where relevant

Skills

MS Office proficiency (Excel, Word, PP

CRM familiarity

Data analytics interest

Organizational skills

Interpersonal communication

Education

Bachelor's degree or student

Marketing/Business/Communications focus

Tools

CRM platforms

Job description

Join the Client Marketing team at Dior and gain hands-on exposure to CRM and clienteling. If you are analytical, detail-oriented, and passionate about client experience and the evolving role of CRM in luxury retail, we invite you to apply to our CRM Internship from January to June 2027!

Job responsibilities

CRM Operational Support

• Maintain the regional client communication calendar across newsletters, digital editions, clienteling assets and campaigns
• Support the rollout and adoption of CRM tools across markets through the CRM Community
• Animate the CRM Community with best practice sharing and regular clienteling updates
• Consolidate feedback on clienteling SOPs, CRM tools and technical pain points
• Support the tracking and analysis of client KPIs where needed

Gifting, Treatment & Experiences

• Reguarly consolidate competitor insights on client treatment across the region
• Coordinate client gifting from ordering to fulfilment and feedback reporting
• Support efficient management of gifting inventory and track usage and fulfilment across markets
• Assist in tracking and reporting on region's gifting and client experiences
• Support Private Client initiatives where relevant

Profile

• Bachelor’s students or graduates preferred (ideally in Marketing, Business Administration, Communications, or related disciplines)
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Familiarity with CRM platforms or data analytics tools is a strong plus
• Excellent organizational skills with high attention to detail
• Strong interpersonal communication skills, including ability to engage diverse counterparts inside and outside the organisation

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.