Client Concierge & Appointment Specialist (Weekend Retail)

XSCEND RESOURCES GROUP PTE. LTD.

Singapore

In loco

SGD 28.000 - 38.000

Tempo pieno

10 giorni fa

Generatore di candidature

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Descrizione del lavoro

XSCEND RESOURCES GROUP PTE. LTD. is seeking a customer-focused Retail Concierge to support our beauty and wellness clients in Singapore.

You will handle phone calls, walk-ins, emails, and appointment bookings, while delivering warm greetings and seamless registrations at check-in. You will provide consultations before and after treatments and assist with retail sales during operating hours. The role requires weekend availability, strong interpersonal and communication skills, and a proactive

Competenze

Experience in front-line customer service handling calls, walk-ins, and appointments.
Strong interpersonal and communication skills.
Customer service oriented and able to work retail hours.
Willing to work weekends.

Mansioni

Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.
Greeting and registration of customers upon arrival.
Provide consultations to clients before and after their treatments.
Retail duties during working hours.