Beauty & Wellness Client Concierge — Booking & Support

THE NATURE SPA LYNN AESTHETIC PRIVATE LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Benefits offered by this job

Competitive salary with commission and

Job summary

The Nature Spa Lynn Aesthetic Private Ltd. in Singapore is seeking a customer-focused receptionist/concierge to join a professional beauty and wellness company.

With 40 years of experience, the role centers on initiating service bookings, delivering exceptional front-desk support, and ensuring smooth daily operations in a dynamic environment. You will greet clients, coordinate appointments, perform reminder calls, handle invoicing, and contribute to a positive, outgoing team atmosphere while

Responsibilities

• Initiate cold calls to customers to secure service bookings and increase client engagement
• Deliver attentive customer service to address client inquiries and enhance satisfaction
• Manage reception tasks including greeting clients and coordinating appointments efficiently
• Conduct reminder calls to confirm upcoming appointments and reduce no-shows
• Prepare and issue accurate invoices for services rendered
• Perform day-end sales settlement to ensure accurate financial records
• Adapt to a challenging work environment with a positive and outgoing attitude
• Communicate effectively with clients to build rapport and promote services
• Demonstrate enthusiasm for working in the Beauty and Aesthetic industry

Skills

Customer service

Communication

Sales

Reception tasks

Invoicing

Job description

The Nature Spa Lynn Aesthetic Private Ltd. in Singapore is seeking a customer-focused receptionist/concierge to join a professional beauty and wellness company.

With 40 years of experience, the role centers on initiating service bookings, delivering exceptional front-desk support, and ensuring smooth daily operations in a dynamic environment. You will greet clients, coordinate appointments, perform reminder calls, handle invoicing, and contribute to a positive, outgoing team atmosphere while