Client Care & Relations Operations Lead

BRAHM CENTRE LTD.; Singapore; On-site; SGD 52,000 - 74,000; Full time

Job summary

You will coordinate venues for courses, manage data and outreach efforts, and collaborate with partners. The ideal candidate has at least 2 years in social services, strong interpersonal skills, attention to detail, and a passion for senior well-being. Workshop hosting is a plus.

Qualifications

• Diploma in any related discipline preferred but not mandatory.
• Minimum 2 years of experience in social service or related fields.
• Strong customer service and interpersonal skills.
• Passion for serving seniors and supporting community well-being.
• Excellent attention to detail and organisational skills.
• Ability to host workshops and events is an advantage.

Responsibilities

• Oversee daily operations, housekeeping, facility readiness, and resource availability.
• Prepare venues and logistics for courses, workshops, and events.
• Attend to client queries, feedback, and registration; support SkillsFuture applications.

Skills

Customer service

Interpersonal skills

Attention to detail

Organisational skills

Workshop hosting

Education

Diploma in related discipline

Job description

You will coordinate venues for courses, manage data and outreach efforts, and collaborate with partners. The ideal candidate has at least 2 years in social services, strong interpersonal skills, attention to detail, and a passion for senior well-being. Workshop hosting is a plus.