Senior / Assistant Senior Social Worker (CREST)

Care Corner; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Care Corner (Singapore) seeks a Social Work Supervisor within the Community Mental Health Department to lead the CREST programme, supervise social workers, and coordinate outreach and education activities for dementia and mental health awareness. You will manage casework, ensure SOP compliance, and engage community partners to support clients and caregivers.

The role requires 6–8 years in healthcare/community care, 3–5 years direct mental health/dementia practice, and at least 3 years of

Qualifications

• 6–8 years of healthcare or community care experience.
• 3–5 years of direct clinical practice in mental health/dementia-related conditions.
• At least 3 years of supervisory experience.
• Demonstrated competence in engaging, assessing, intervening, and evaluating social work practice.
• Ability to lead and manage a team of social workers to achieve programme outcomes.

Responsibilities

• Provide clinical leadership for CREST programme implementation and ensure service requirements are met.
• Oversee clinical case supervision and staff development of social workers.
• Monitor supervisees' compliance with professional processes and templates.
• Conduct coaching and performance reviews with staff.
• Induct new hires through supervision during probation period.
• Provide case management across assessment, case management, systems work, conferences, and closure.
• Attend to enquiries and provide information and referral services.
• Establish and operationalise SOPs and clinical workflows for the programme.
• Plan, coordinate, execute, and evaluate outreach, on-site, and online education programmes.
• Oversee data tracking and reporting to programme funders.
• Support implementation of centre policies and protocols.
• Engage community stakeholders to coordinate and implement mental health programmes.
• Build partnerships to facilitate care for clients and caregivers.
• Undertake other duties as assigned by the Service Head.

Skills

Supervisory experience

Team leadership

English communications

Risk assessment

Education

Bachelor of Social Work or Postgraduate Diploma in Social Work

Job description

JOB PURPOSE

You will be part of our community outreach team, also known as the Community Resource, Engagement and Support Team (CREST), focusing on raising public awareness of mental health conditions and dementia, early identification of at‑risk individuals, providing emotional support to individuals and their caregivers, and linking individuals to relevant health and social care services where necessary. You will be placed within the Community Mental Health Department, under the Mental Health & Counselling Services Group.

KEY RESPONSIBILITIES

Clinical Leadership & Supervision

• Provide clinical leadership for the implementation of the CREST programme according to the Tiered Care Model, and ensure service requirements are met
• Oversee clinical case supervision and staff development of social workers
• Monitor supervisees' compliance with professional processes (such as the use of tools and templates, and adherence to practice policies)
• Conduct coaching and performance management reviews with staff
• Induct new hires in the centre through individual supervision during their probation period

Case Management & Direct Practice

• Provide case management services across assessment, case management, systems work, case conferences, and closure, and maintain proper and up‑to‑date case documentation
• Attend to enquiries and provide information and referral services

Programme & Operations Management

• Establish and operationalise programme‑level SOPs and clinical workflows
• Plan, coordinate, execute, and evaluate ongoing programmes and services, including outreach, on‑site, and online public education
• Oversee the tracking of programme data and prepare submissions of reports to the programme funder
• Support the Service Head and Principal Social Worker in the implementation of the centre's operational and practice protocols, processes, and policies

Stakeholder Engagement & Partnerships

• Engage key community stakeholders to coordinate and implement mental health programmes
• Network with community stakeholders to build collaborative partnerships and facilitate care and support for clients and caregivers

Other Duties

• Opportunities to be involved in organisational‑level projects
• Undertake any other duties as assigned by the Service Head

QUALIFICATIONS

• Bachelor of Social Work or Postgraduate Diploma in Social Work from an accredited institution Registration with the Singapore Association of Social Workers (SASW) is preferred

REQUIREMENTS

• 6 to 8 years of relevant experience in healthcare or community care settings
• 3 to 5 years of direct clinical practice working with individuals with mental health and/or dementia‑related conditions
• At least 3 years of supervisory experience
• Demonstrated competence in engaging, assessing, intervening, and evaluating social work practice
• Ability to understand client groups and manage risk and protective factors
• Good knowledge of community resources, referral pathways, and service systems, with the ability to advocate for clients
• Ability to lead and manage a team of social workers to achieve programme outcomes
• Strong organisational skills with a structured and systematic approach to work
• Strong proficiency in written and spoken English, required for effective facilitation, presentation, and professional communication
• Strong interpersonal and communication skills to engage effectively with individuals and systems at multiple levels
• Collaborative team player with the ability to work effectively in a dynamic and fast‑paced environment
• Demonstrated commitment to mental health and community‑based work
• Proficiency in an additional language is an advantage, as it may support engagement with service users

WORK LOCATION: Toa Payoh #CareCornerHiring

At Care Corner, we believe in uplifting lives and strengthening communities with compassion and care. Since 1981, we’ve been a trusted non‑profit organisation providing social and health care services to those in need. With more than 45 service points around Singapore, we support children and youths with needs, families in crisis, vulnerable seniors, and individuals facing mental health challenges. Our work spans all life stages, offering holistic, person‑centred care. What drives us is purpose—and we’re looking for passionate people to join us. Whether you're working directly with our service users, or supporting our corporate functions, you’ll play a part in creating meaningful, lasting impact. At Care Corner, you’ll find a supportive team, opportunities to grow, and a shared mission that inspires. If you’re ready to make a real difference, your journey starts here.