Client Advisor Manager (ION store)

Moncler; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Moncler is seeking a Client Advisor Manager in Singapore to lead a dedicated sales team and deliver the complete Moncler Client Experience. You will drive store performance, develop client relationships, and ensure the highest standards of service.

In this managerial role, you will oversee clienteling, after-sales, and visual presentation, coordinate with the store team, and maintain brand excellence in a fast-paced luxury retail environment.

Qualifications

• 1-2 years managerial experience in Fashion Luxury / Retail / Hospitality.
• International company experience preferred.

Responsibilities

• Lead sales activity to achieve targets.
• Develop and maintain clienteling and client experience.
• Oversee KPI tracking and store image standards.
• Coordinate team onboarding and store procedures.

Skills

Sales

Product Knowledge

KPI Management

Job description

Overview

The Client Advisor Manager proactively leads successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience.

Overview

The Client Advisor Manager proactively leads successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience.

A Client Advisor Manager is accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.

Your Impact

Responsibilities

BUSINESS

• Sales
• Product Knowledge
• KPI Management

CLIENT

• Clienteling
• After-Sales
• Client Experience
• Client Development

PROCEDURES

• Systems and Processes

STORE IMAGE

• Windows and Display
• Visual Merchandising

PEOPLE

• Team Organization
• Team Coordination

Qualifications

Preferred

This role requires 1-2 years managerial experience in managerial roles in structured Fashion Luxury / Retail / Hospitality (International Companies preferred): Passion for and knowledge of the industry

Knowledge

• LOCAL LANGUAGE - Fluent
• ENGLISH – Proficient

Attitudes

• Positive mindset
• Professionalism: reliable, responsible and ethical
• Open to change and innovation
• Excellence mindset
• Eager to learn and evolve with the organization