Client Advisor Manager/ Assistant Store Manager (SG ION)

Moncler; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Moncler seeks a Client Advisor Manager to lead a dedicated sales team and deliver the full Moncler Client Experience. The role centers on achieving sales targets while upholding brand luxury standards across clienteling, after-sales and client development.

You will manage the team, oversee store image and merchandising, and ensure exceptional client service. Fluent English and local language are required, with 1–2 years of managerial experience in fashion luxury or retail.

Qualifications

• Managerial experience in structured Fashion Luxury / Retail / Hospitality (International Companies preferred).
• 1-2 years as Client Advisor Manager.
• Passion for and knowledge of the industry.
• Fluency in local language and proficient English.

Responsibilities

• BUSINESS: Drive sales, maintain product knowledge, manage KPIs to achieve targets.
• CLIENT: Execute clienteling, after-sales support, foster client experience and development.
• PROCEDURES: Maintain systems and processes.
• STORE IMAGE: Oversee windows, display and visual merchandising.
• PEOPLE: Organize and coordinate the sales team.

Skills

Team Coordination

Sales

KPI Management

Product Knowledge

Clienteling

Client Experience

Job description

Overview

The Client Advisor Manager proactively leads successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience.

Overview

The Client Advisor Manager proactively leads successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience.

A Client Advisor Manager is accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.

Your Impact

Responsibilities

BUSINESS

• Sales
• Product Knowledge
• KPI Management

CLIENT

• Clienteling
• After-Sales
• Client Experience
• Client Development

PROCEDURES

• Systems and Processes

STORE IMAGE

• Windows and Display
• Visual Merchandising

PEOPLE

• Team Organization
• Team Coordination

Qualifications

PROFILE:

• Both roles require managerial experience in managerial roles in structured Fashion Luxury / Retail / Hospitality (International Companies preferred):
• Client Advisor Manager: 1-2 years
• Passion for and knowledge of the industry

Knowledge

• LOCAL LANGUAGE - Fluent
• ENGLISH - Proficient

Attitudes

• Positive mindset
• Professionalism: reliable, responsible and ethical
• Open to change and innovation
• Excellence mindset
• Eager to learn and evolve with the organization