Client Account Executive

SALESWORKS PTE LTD; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

SALESWORKS PTE LTD is seeking a client services professional to manage day-to-day client relationships, support account management, and coordinate with the sales network on campaigns. The role emphasizes strong communication, problem solving, and the delivery of training materials, reports, and invoicing reconciliation with finance.

A can-do attitude and leadership presence are valued for driving collaboration across internal teams and with clients.

Qualifications

• Minimum three years of experience in Account Management, Project Management, Client Account Management, Channel Management or Sales Management.
• Excellent communication skills and English proficiency (verbal and written).
• Can-do attitude with a dynamic, engaging leadership style.
• Strong organizational skills and ability to meet deadlines.
• Proficient with Microsoft Word, Excel, Access, PowerPoint and Outlook.

Responsibilities

• Day to day management of the client relationship and communication.
• Ensure all client enquiries and emails are answered daily with responses from internal teams and sales network.
• Collaborate with sales network to produce, update and maintain current sales collateral and training materials.
• Facilitate and support training to the sales network.
• Work with client and internal support teams to ensure activities and processes are well communicated.
• Develop and build strong relationships with all stakeholders.
• Prepare daily, weekly and monthly reports.
• Reconcile invoices and credits with finance.

Skills

Communication skills

Can-do attitude

Leadership

Organizational skills

Tools

Microsoft Office

Job description

About the role

Daily management of providing service provisions for clients engaged with SALESWORKS Pte Ltd. Point of contact for all client contact, queries and communication internally and externally. Assist in the Test campaigns launched. Liaise with the Sales Network to support the daily management of the campaigns.

Key responsibilities

• Day to day management of the client relationship and communication

• Ensure all client enquiries & emails are answered daily satisfactorily after getting response from the internal team as well as the sales network

• Collaborate with sales network to produce, update and maintain current sales collateral & training materials

• Facilitate and support training to sales network

• Work in partnership with the client and internal support teams ensuring activity, processes, procedures and requirements are fully supported and effectively communicated

• Develop and build strong relationships with all stakeholders

• Daily/Weekly/Monthly reports

• Reconcile invoices and credits with finance

About you

• Minimum three (03) years working experience under similar field i.e supporting the Account Management, Project Management, Client Account Management, Channel Management or Sales Management

• Excellent communication skills

• Excellent English language (Verbal and written)

• Has a "can do attitude"

• Dynamic personality, with an ability to lead, engages and motivates team

• Able to provide simple solutions to complex issues and process

• Good organizational skills and able to meet deadline

• Proficient with Microsoft Office packages including Word, Excel, Access, Powerpoint and Outlook