Account Manager

ABS EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

ABS EMPLOYMENT AGENCY PTE. LTD. in Singapore is seeking a client-centric Account Manager to manage a portfolio of key clients from Tuas, five days a week, with close collaboration to deliver tailored solutions.

You will nurture lasting partnerships while aligning offerings with client objectives and internal capabilities. The role emphasizes proactive communication, strategic problem-solving, and regular forecasting for stakeholders.

Qualifications

• Strong communication and interpersonal skills for building relationships with professionals at all levels.
• Excellent organizational skills and attention to detail.
• Ability in problem-solving and negotiation to meet customer objectives.

Responsibilities

• Develop trust relationships with a portfolio of clients
• Acquire a thorough understanding of key customer needs and requirements
• Expand relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholdersusing key account metrics

Skills

Communication skills

Organizational skills

Negotiation

Job description

Responsibilities

• Develop trust relationships with a portfolio of clients
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholdersusing key account metrics

Requirements and skills

• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

Location: Tuas (5 mins from MRT Station)
Working Days: Monday to Friday