CLEANING OPERATIONS MANAGER

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

RMR International Private Limited in Singapore is seeking a Cleaning Operations Manager to oversee cleaning operations across multiple sites, ensuring high standards of cleanliness and client satisfaction.

You will lead a team of cleaning staff, schedule work, monitor safety, and report on performance. The role requires hands-on leadership, strong organization, and excellent communication with clients and internal teams.

Qualifications

• 5+ years of experience in cleaning or facilities management with supervisory duties.
• Strong leadership and communication skills.
• Proficiency with scheduling and office software.
• Knowledge of health and safety standards.

Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across sites.
• Lead and schedule cleaning staff, including training and performance reviews.
• Conduct inspections to ensure quality and safety compliance.
• Liaise with clients to understand requirements and ensure service satisfaction.
• Monitor supplies and equipment inventory, placing orders as needed.
• Handle staffing, onboarding, and disciplinary matters.
• Prepare reports on performance and productivity.
• Ensure adherence to policies and safety protocols.
• Respond promptly to emergencies or urgent requests.

Skills

Leadership

Organizational skills

Communication

Problem-solving

MS Office

Scheduling tools

Driver's license

Tools

MS Office Suite

Scheduling software

Job description

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites. The ideal candidate will be responsible for ensuring high standards of cleanliness, effective team management, and excellent client satisfaction. This role requires strong leadership, problem-solving skills, and a hands-on approach to operations.

Key Responsibilities:

• Plan, coordinate, and supervise daily cleaning operations across assigned sites
• Manage and lead a team of cleaning staffs, including scheduling, training, and performance evaluation
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction
• Monitor inventory of cleaning supplies and equipment, placing orders when necessary
• Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters
• Prepare reports on cleaning performance, incidents, and staff productivity
• Ensure adherence to company policies, procedures, and safety protocols
• Respond promptly to emergency cleaning situations or urgent client requests

Requirements:

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role
• Strong leadership and team management skills
• Excellent organizational and communication abilities
• Ability to multitask and work well under pressure
• Knowledge of cleaning products, techniques, and health/safety standards
• Basic computer skills (MS Office, scheduling tools, etc.)
• Able to work flexible hours, including weekends or public holidays when necessary
• Possession of a valid driver's license

Experience:

• At least 5 years of experience in cleaning or facilities management, with supervisory responsibilities.