Claims Advisor & Client Solutions Partner

THE SPECIALIST OPINION PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Performance-based incentives

Mentorship program

Career growth opportunities

Job summary

ClaimsAssist in Singapore seeks a Claims Specialist - Client Solutions Advisor to guide clients through their claims journey and secure better protection for their future needs.

The role focuses on building trust, offering guidance, and unlocking opportunities for clients while delivering proactive, personalized service. A diplomas-based, bilingual candidate is preferred with a strong sales mindset.

Qualifications

• Diploma qualification (any field) is required.
• Local Singaporean or PR status.
• Bilingual in English and Mandarin.
• Excellent communication skills—confident, warm, and solution-focused.
• Self-starter with sense of responsibility, resilience, and professionalism.
• Sales-driven mindset—believe in adding value to people’s lives and achieving personal and team success.

Responsibilities

• Provide professional support to clients through their claims process, ensuring a smooth and hassle-free experience.
• Conduct thoughtful conversations to identify clients’ broader financial protection gaps.
• Propose tailored solutions that help clients safeguard their income, health, and future lifestyle goals.
• Build long-term client relationships through consistent care, regular updates, and proactive service.
• Stay up-to-date with product knowledge, claims processes, and client needs through continuous training and development.

Skills

Bilingual in English and Mandarin

Excellent communication

Self-motivation

Resilience

Professionalism

Sales-driven mindset

Education

Diploma

Job description

ClaimsAssist in Singapore seeks a Claims Specialist - Client Solutions Advisor to guide clients through their claims journey and secure better protection for their future needs.

The role focuses on building trust, offering guidance, and unlocking opportunities for clients while delivering proactive, personalized service. A diplomas-based, bilingual candidate is preferred with a strong sales mindset.