Claims Specialist – Client Solutions Advisor

THE SPECIALIST OPINION PRIVATE LIMITED; Singapore; Presencial; SGD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based incentives

Mentorship program

Career growth opportunities

Descripción de la vacante

ClaimsAssist in Singapore seeks a Claims Specialist - Client Solutions Advisor to guide clients through their claims journey and secure better protection for their future needs.

The role focuses on building trust, offering guidance, and unlocking opportunities for clients while delivering proactive, personalized service. A diplomas-based, bilingual candidate is preferred with a strong sales mindset.

Formación

• Diploma qualification (any field) is required.
• Local Singaporean or PR status.
• Bilingual in English and Mandarin.
• Excellent communication skills—confident, warm, and solution-focused.
• Self-starter with sense of responsibility, resilience, and professionalism.
• Sales-driven mindset—believe in adding value to people’s lives and achieving personal and team success.

Responsabilidades

• Provide professional support to clients through their claims process, ensuring a smooth and hassle-free experience.
• Conduct thoughtful conversations to identify clients’ broader financial protection gaps.
• Propose tailored solutions that help clients safeguard their income, health, and future lifestyle goals.
• Build long-term client relationships through consistent care, regular updates, and proactive service.
• Stay up-to-date with product knowledge, claims processes, and client needs through continuous training and development.

Conocimientos

Bilingual in English and Mandarin

Excellent communication

Self-motivation

Resilience

Professionalism

Sales-driven mindset

Educación

Diploma

Descripción del empleo

At ClaimsAssist, we’re not just about helping clients with their insurance claims — we’re about being there when it matters most.
If you have a heart for people, a mind for solutions, and a drive to build a meaningful career, we invite you to join us.

Your Role:

As a Claims Specialist - Client Solutions Advisor, you’ll be the bridge between our clients and their peace of mind.
You'll assist clients with navigating their claims journey and guide them toward securing better protection for their future needs.
Every interaction is an opportunity — to build trust, offer guidance, and open doors to new possibilities.

Key Responsibilities:

• Provide professional support to clients through their claims process, ensuring a smooth and hassle-free experience.
• Conduct thoughtful conversations to identify clients’ broader financial protection gaps.
• Propose tailored solutions that help clients safeguard their income, health, and future lifestyle goals.
• Build long-term client relationships through consistent care, regular updates, and proactive service.
• Stay up-to-date with product knowledge, claims processes, and client needs through continuous training and development.

Who We're Looking For:

• Local Singaporean or Permanent Resident (PR)
• Minimum Diploma qualification(any field — we value attitude and aptitude)
• Bilingual in English and Mandarin— to support our diverse client base
• Excellent communication skills — confident, warm, and solution-focused
• A self-starter with a strong sense of responsibility, resilience, and professionalism
• Sales-driven mindset — you believe in adding value to people’s lives and are motivated to achieve personal and team success

What You’ll Gain:

• A unique career path combining client service and advisory work
• Attractive income potential with performance-based incentives
• Structured mentorship and training programs to build professional mastery
• A vibrant and supportive team culture that celebrates growth and achievements
• Opportunities to make a real difference in people’s lives while securing your own financial future

At Claims Assist, you won't just find a job — you'll build a purpose-driven career.
If you’re ready to start a journey that rewards both your heart and your ambition, we’re ready to meet you.