Channel Program Manager- APAC

Agilent Technologies Inc.; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

Agilent Technologies Inc. seeks a Channel Manager to develop and execute partner channel strategies across APAC, aligning acquired partners into the existing ecosystem and driving significant sales growth.

You will build strong relationships with strategic accounts and oversee the full partner lifecycle from recruitment to enablement in a fast‑paced market. The role requires 5–7 years in channel management, a solid sales track record, and experience with partner integration.

Qualifications

• 5–7 years of channel management experience with revenue growth.
• Experience in post-acquisition integration or partner assessment preferred.
• Strong analytical, negotiation and communication skills.

Responsibilities

• Align and optimize existing and new channel partners; conduct market research.
• Lead integration of partners from acquisitions and plan transitions.
• Recruit, onboard, train, and enable partners for value delivery.
• Set performance metrics and drive improvements with incentives.
• Analyze market trends and report partner performance and satisfaction.

Skills

Channel management

Strategic planning

Market research

Negotiation

Relationship building

Education

Bachelor's or Master's Degree or equivalent

Tools

CRM software

Job description

JOB DESCRIPTION

• Develop and execute channel strategies and strategic channel programs to manage channel partners, drive significant sales growth, and expand market share through partner networks across APAC.
• Integrate channel partners from newly acquired businesses into the existing partner ecosystem, ensuring alignment, continuity, and effective execution.
• Build and manage strong, mutually beneficial relationships with high-performing channel partners, including strategic accounts.
• Oversee all aspects of the partner lifecycle, from recruitment and onboarding to ongoing enablement, performance management, and relationship development.

KEY RESPONSIBILITIES

Strategic Planning, Integration & Partner Acquisition

• Align existing and new channel partners to identify synergies, overlaps, and duplication through in-depth channel partner assessment and market research.
• Lead the integration of channel partners from newly acquired businesses, including partner assessment, segmentation, alignment, and transition planning.
• Conduct in-depth market research and analysis to identify and target ideal channel partners aligned with company goals.
• Develop and implement a comprehensive channel strategy, including partner recruitment plans, segmentation strategies, targeted value propositions, and partner optimization.
• Lead the partner recruitment process, including evaluating partner fit, negotiating agreements, and securing partner commitment.
• Lead the Channel Management Center of Excellence (COE), establishing consistent frameworks, governance, tools, and best practices across APAC.

Partner Management & Enablement

• Onboard new partners effectively, ensuring a smooth transition and rapid time-to-value.
• Develop and deliver ongoing training and enablement programs to equip partners with the knowledge, skills, and resources they need to excel.
• Foster open communication and collaboration with partners, addressing their concerns promptly and proactively.

Performance Management & Optimization

• Establish clear performance metrics and goals for each partner, aligned with overall channel objectives.
• Regularly monitor partner performance, identify areas for improvement, and implement corrective actions as needed.
• Develop and implement partner incentive programs to drive desired behaviors and results.

Relationship Building & Advocacy

• Build strong, trust-based relationships with key decision‑makers within partner organizations.
• Act as a trusted advisor to partners, providing strategic guidance and support to maximize their success.
• Proactively identify and address partner challenges and roadblocks to ensure smooth collaboration.

Market Analysis & Reporting

• Stay abreast of industry trends, competitor activity, and market conditions that may impact the channel landscape.
• Analyze partner performance data to identify trends, opportunities, synergies, duplication, and areas for improvement.
• Generate comprehensive reports on channel performance, including sales results, pipeline metrics, integration progress, and partner satisfaction levels.

QUALIFICATIONS

• Bachelor's or Master's Degree or equivalent.
• 5-7 years of experience in channel management, with a proven track record of success in driving significant revenue growth through partner networks. Prior direct sales experience and a strong sales track record will be an added advantage.
• Experience in channel partner integration, partner assessment, or post‑acquisition business integration is preferred.
• Deep understanding of partner ecosystems, including various partner types, their motivations, and best practices for managing them.
• Strong analytical and problem‑solving skills, with the ability to identify and address complex channel challenges.
• Excellent communication, interpersonal, and negotiation skills, with the ability to build strong relationships with diverse stakeholders.
• Proven ability to manage multiple priorities effectively and work independently with minimal supervision.
• Experience in Chemical Analysis and Life Science Laboratories business.

ADDITIONAL CONSIDERATIONS

• Understanding of digital marketing and online sales channels, and how they integrate with partner strategies.
• Strong leadership and coaching skills to motivate and inspire partner teams.
• Proficiency in relevant CRM and channel management software tools.