CCNP Network Engineer (5 months)

UP Communications Pte Ltd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

UP Communications Pte Ltd is seeking a senior IT Network Engineer to lead high-pressure incident management, troubleshooting, and vendor coordination in a Financial Services environment.

You will work with Cisco, Juniper, Huawei network/storage gear, and support L1/L2 escalations while ensuring compliance with internal banking policies. Shift work may be required, with strong emphasis on ITIL/ITSM processes and documentation.

Qualifications

• Diploma or Bachelor's in Engineering or Computer Science.
• Hands-on troubleshooting experience with routers and switches.
• Experience in FSI/banking environments and ITIL processes preferred.
• Familiarity with VXLAN, Cisco ACI, or SDWAN is highly preferred.

Responsibilities

• Incident Management: Manage L1/L2 network escalations and outages to minimize business impact.
• Troubleshooting: Identify root causes for complex network problems with infra teams and vendors.
• Compliance & Audit: Follow banking policies, document audit workpapers, and manage compliance/due diligence.
• Operational Support: Handle change management, vendor assessments, and knowledge management systems.
• Technical Skills: Deep knowledge of Enterprise Networks (Firewalls, Routers, Proxies, LAN/WAN, TCP/IP).
• Experience: Prior work in FSI/banking environments and ITIL processes preferred.

Skills

Incident Management

Troubleshooting

Compliance & Audit

Operational Support

Network Security

Routing & Switching

BGP/OSPF

Documentation

Analytical Thinking

ITIL/ITSM

Education

Diploma/BS in Engineering or Computer Science

Tools

Huawei AR routers

S-series switches

VRP OS

Job description

This is a senior-level IT Network Engineer role focused on high-pressure incident management, troubleshooting, and vendor management within a Financial Services Industry (FSI) environment. It requires strong knowledge of enterprise networks (Firewall/Router/Proxy), ITIL/ITSM processes, and compliance, often involving shift work.

Must be familiar with Cisco, Juniper and Huawei line of network and storage products.

Key Responsibilities for IP Network Engineer:

• 1. Incident Management: Manage L1/L2 network escalations, security incidents, and critical network outages to minimize business impact.
• 2. Troubleshooting: Identify root causes for complex network problems by working with infrastructure teams and vendors.
• 3. Compliance & Audit: Adhere to banking policies, document audit workpapers/findings, and manage compliance/due diligence.
• 4. Operational Support: Handle change management, vendor assessments, and knowledge management systems.
• 5. Technical Skills: Deep knowledge of Enterprise Networks (Firewalls, Routers, Proxies, LAN/WAN, TCP/IP).
• 6. Experience: Previous experience in FSI/banking environments and ITIL processes is highly preferred.

This position requires a Diploma/Bachelor's in Engineering or Computer Science and in-depth knowledge of networking fundamentals (routing, switching, VLANs, OSPF, BGP). Candidates need hands-on troubleshooting experience with routers and switches and strong analytical skills. Familiarity with VXLAN, Cisco ACI, or SDWAN is highly preferred.

Key Requirements & Skills:

• Networking Concepts: Strong knowledge of LAN/WAN, STP, HSRP, ARP, VLANs, OSPF, and BGP.
• Troubleshooting: Advanced hands-on experience in diagnosing complex network problems and isolating root causes.
• Advanced Technologies: Knowledge of SDN, SDWAN, Cisco ACI, or VXLAN is an advantage.
• Skills: Logical thinking, problem analysis, and documentation skills.

Enhanced Qualifications with Huawei Knowledge:

• Huawei Routing & Switching: Hands-on experience with Huawei AR routers and S-series switches (e.g., S5700, S6700) and VRP operating system.
• Protocol Expertise: In-depth knowledge of Huawei's implementation of OSPF, BGP, STP/RSTP, and VLAN configuration.
• Advanced Technologies: Familiarity with Huawei CloudCampus solutions, SD-WAN, and VXLAN/EVPN for data center networking.
• Troubleshooting: Ability to troubleshoot Huawei equipment using CLI, checking logs, and using tools to resolve network performance issues.

Education:

Diploma or Bachelor's in Engineering/Computer Science.

Preferred Qualifications:

CCNP or equivalent industry certifications.

- Experience with Wireshark and network monitoring tools.