Casual - Lifeguard (Pools and Recreation)

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

Marina Bay Sands seeks a lifeguard to monitor guest safety at the pool facilities and respond to emergencies promptly. You will maintain cleanliness, assist guests, and collaborate with various departments to ensure seamless guest experiences.

The role requires basic lifesaving certifications, strong English communication, and a professional disposition to uphold high standards in a premier resort environment in Singapore.

Qualifications

• Secondary education preferred.
• Basic lifesaving 1 to 3 certificate.
• Bronze Medallion certificate.

Responsibilities

• Maintain constant surveillance of guests and secure safety during emergencies.
• Provide emergency care until EMS arrival.
• Ensure PPE use during first aid.
• Prepare and maintain incident reports.
• Maintain professional appearance and high guest-service standards.
• Keep pool environment clean and well-maintained.
• Maintain pool, deck area, and turnstiles appearance.
• Collaborate with management and departments to fulfill guest requests.
• Be familiar with closure operations in bad weather.
• Understand all Pools & Recreation operations including fire and emergency procedures.
• Monitor SkyPark activities and report suspicious activity.
• Liaise with other departments to ensure seamless guest experiences.
• Familiar with local events to enhance guest stays.
• Be aware of OSHA guidelines.
• Adhere to benchmarking standards.
• Attend scheduled training sessions.
• Perform administrative tasks like filing reports.
• Attend departmental meetings and briefings.
• Contribute ideas to improve operations.
• Contribute to department goals.
• Perform other duties as assigned by management.

Skills

Lifeguard surveillance

CPR

Emergency response

Customer service

English communication

Education

Secondary education

Basic lifesaving 1-3 certificate

Bronze Medallion certificate

Job description

Job Responsibilities

• Maintain constant surveillance of guests in the facility; act immediately and appropriately to secure safety of guests in the events of emergency
• Provide emergency care and treatment as required till the arrival of emergency medical services
• Ensure PPE (personal protection equipment) is being used when performing First Aid on guest
• Prepare and maintain appropriate incident reports
• Present professional appearance and attitude at all times, and maintain a high standard of guest service
• Ensure that the Pool Environment is kept clean and well-maintained
• Maintain a high standard for the appearance and cleanliness of the pool, the pool deck area, and the turnstiles
• Work closely with Pools & Recreation Management team and other related departments to ensure guests’ requests are followed through
• Be conversant with closure operations process during inclement weather conditions
• Be conversant with all facets of the Pools & Recreation operations including fire safety and emergency related procedures
• Monitor activities in the SkyPark and report any suspicious characters, items or/and activities to the Manager
• Maintain close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences
• Be familiar with the local community and major events in town so that recommendations can be made to guests to enhance their stay in MBS and Singapore
• Be aware of OSHA (Occupational Safety and Health Act) and practice safety guidelines
• Adhere to departmental and organizational benchmarking standards
• Attend training sessions as and when scheduled
• Perform administrative duties as requested such as filing of reports
• Attend scheduled departmental meetings and daily briefings as required
• Contribute ideas to improving the operations of Pools & Recreation
• Contribute towards department goals
• Perform any other duties and responsibilities as and when assigned by Management

Job Requirements

• Education & Certification
• Secondary education preferred
• Basic lifesaving 1 to 3 certificate
• Bronze Medallion certificate
• Experience
• Prior experience working in hotel or resort is an advantage

Other Prerequisites

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays
• Ability to react calmly and effectively in emergency situations
• Skill in the application of lifeguarding surveillance and rescue techniques
• Knowledge of CPR & emergency medical procedures
• Ability to follow routine verbal and written instructions
• Knowledge of customer service standards and procedures
• Able to work with minimum supervision
• Good command of spoken and written English for communicating with guests and reporting purposes
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and "Can Do" attitude and mindset
• Well-groomed and professional disposition

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore's skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.