Card-Network Compliance Lead — Financial Integrity

ADYEN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 165,000; Full time

Job summary

Adyen Singapore PTE. LTD. is seeking a Compliance Officer for our Financial Integrity pillar.

You will support governance, oversight, and continuous improvement of card-network programs related to fraud, disputes, chargebacks, and merchant financial integrity. You will collaborate with Compliance, Risk, Operations, Product, Legal, and regional teams to define requirements, implement controls, and drive scalable processes.

Qualifications

• 5+ years in program management, compliance or cross-functional roles.
• Experience in payments/fintech or regulated environments preferred.
• Familiarity with card-network monitoring programs, dispute and chargeback frameworks.
• Strong written and verbal communication; ability to translate complex requirements into actions and documentation.

Responsibilities

• Lead and coordinate program management activities across the Financial Integrity pillar, including governance routines, remediation tracking, documentation, and stakeholder coordination for network monitoring programs.
• Support governance and execution of card-network programs such as ECP, ECM, VAMP, and related dispute and chargeback obligations, ensuring requirements are tracked, communicated, and implemented consistently across teams and regions.
• Maintain program plans, trackers, milestones, action logs, and governance routines for Financial Integrity initiatives, escalations, and remediation workstreams.
• Help translate card-network program requirements into internal policies, procedures, playbooks, and stakeholder actions that can be executed consistently and defensibly.
• Coordinate cross-functional follow-up on remediation plans, open findings, threshold breaches, and other program obligations to ensure timely completion and visibility.
• Support oversight of dispute and chargeback-related compliance obligations, including internal governance, reporting, escalation handling, and documentation.
• Build and maintain clear documentation, operating procedures, and control artifacts that strengthen consistency and audit readiness across the pillar.
• Identify gaps, inconsistencies, or breakdowns in how financial-integrity programs are managed and propose scalable process improvements.
• Prepare concise updates and materials for leadership reviews, governance forums, audits, or external discussions where needed.
• Partner with stakeholders across Compliance, Risk, Legal, Commercial, Product, and Operations to ensure program obligations are understood and executed effectively.
• Help standardize how Adyen manages fraud, dispute, and chargeback-related compliance programs globally, improving visibility, accountability, and follow-through.

Skills

Program management

Compliance

Risk

Payments

Cross-functional coordination

Job description

Adyen Singapore PTE. LTD. is seeking a Compliance Officer for our Financial Integrity pillar.

You will support governance, oversight, and continuous improvement of card-network programs related to fraud, disputes, chargebacks, and merchant financial integrity. You will collaborate with Compliance, Risk, Operations, Product, Legal, and regional teams to define requirements, implement controls, and drive scalable processes.