Global Card-Network Compliance Lead

EngineersOfAI; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Adyen is seeking a Compliance Officer for the Financial Integrity pillar to support governance, oversight, and continuous improvement of card-network programs related to fraud, disputes, chargebacks, and merchant financial integrity. You will collaborate with Compliance, Risk, Legal, Product, and Operations across regions to implement scalable processes.

The role requires 5+ years in program management, compliance, or cross-functional roles, with strong organizational and communication skills.

Qualifications

• 5+ years of experience in program management, compliance, risk, operations, payments, or similarly cross-functional roles.
• Strong organizational skills and attention to detail; ability to manage multiple workstreams, deadlines, stakeholders.
• Experience in payments, fintech, financial services, or regulated environments preferred.
• Familiarity with card-network monitoring programs, dispute and chargeback frameworks, fraud-related compliance obligations, or merchant-risk governance is a plus.
• Strong written and verbal communication; ability to synthesize complex requirements into clear actions and updates.

Responsibilities

• Lead and coordinate program management across the Financial Integrity pillar, including governance routines, remediation tracking, documentation, and stakeholder coordination for network monitoring programs.
• Support governance and execution of card-network programs such as ECP, ECM, VAMP, and related dispute and chargeback obligations across teams and regions.
• Maintain program plans, trackers, milestones, action logs, and governance routines for Financial Integrity initiatives and remediation workstreams.
• Translate card-network program requirements into internal policies, procedures, playbooks, and stakeholder actions.
• Coordinate cross-functional follow-up on remediation plans, open findings, threshold breaches, and other program obligations for timely completion.
• Support oversight of dispute and chargeback-related compliance obligations, including governance, reporting, escalation handling, and documentation.
• Build and maintain documentation, operating procedures, and control artifacts for audit readiness across the pillar.
• Identify gaps and propose scalable process improvements in financial-integrity programs.
• Prepare updates for leadership reviews, governance forums, audits, or external discussions.
• Partner with Compliance, Risk, Legal, Commercial, Product, and Operations to ensure obligations are understood and executed.
• Help standardize how Adyen manages fraud, dispute, and chargeback-related compliance programs globally.

Skills

Program management

Compliance

Risk management

Operations

Payments

Cross-functional collaboration

Organizational skills

Card-network knowledge

Dispute & chargeback knowledge

Communication skills

Job description

Adyen is seeking a Compliance Officer for the Financial Integrity pillar to support governance, oversight, and continuous improvement of card-network programs related to fraud, disputes, chargebacks, and merchant financial integrity. You will collaborate with Compliance, Risk, Legal, Product, and Operations across regions to implement scalable processes.

The role requires 5+ years in program management, compliance, or cross-functional roles, with strong organizational and communication skills.