CAPTAIN/ SUPERVISOR WAITER/ WAITRESS

RIVERVIEW TANDOOR PTE. LTD.; Singapore; On-site; SGD 22,000 - 35,000; Full time

Job summary

RIVERVIEW TANDOOR PTE. LTD. in Singapore is looking for responsible staff to supervise junior service crews and manage customer experiences. You will prepare tables, greet guests, and assist with cash register duties when needed.

The ideal candidate will have strong customer service skills, the ability to guide junior staff, and manage reservations effectively. Join us to ensure a pleasant dining experience for our customers.

Qualifications

• Must be able to supervise and guide junior staff effectively.
• Strong customer service skills required.
• Ability to handle cash and payments.

Responsibilities

• Supervise and guide junior service crews, waiters, and waitresses.
• Prepare tables and dining areas for meals.
• Greet guests and assist with seating arrangements.
• Manage payments and reservations as needed.

Job description

Roles & Responsibilities

1. Supervise and guide junior service crews/waiter/waitress.
2. Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.
3. Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas with supplies.
4. Stock service areas with supplies such as coffee, food, tableware and linens.
5. Prepare hot and cold beverages in the machine.
6. Greet guests and welcome them.
7. Escort customers to their tables and assist guests with seating arrangement.
8. Assist cashier by answering phones to take reservations and by greeting, seating and thanking guests.
9. Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
10. Clean tables or counters after patrons have finished dining.
11. Perform cleaning duties such as sweeping, mopping floors, and taking out trash.
12. Adhere to all relevant food hygiene & safety house rules.

Cashiering Job Scope (When needed)

1. Receive payments and present change to customers.
2. Function as the host/hostess of the restaurant.
3. Make reservations for customers.
4. Appeal to impatient or irritated customers, especially during rush hours.
5. Manage the register, including all credit card and cash operations.
6. Ensure a balance of the register at the end of the shift or working period.
7. Answer the restaurant telephone for enquiries and reservations.