Captain

Jumbo Group of Restaurants; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

Jumbo Group of Restaurants is seeking a service staff member to handle dining room duties, reservations, and cashiering, while ensuring a top-notch guest experience. You will supervise the floor at your station and guide teammates to maintain smooth service.

Candidates should be groomed and professional, with basic PC knowledge and the ability to work on shifts. Prior F&B experience is preferred to deliver consistent hospitality excellence.

Qualifications

• Experience in Food & Beverage operations.
• Excellent interpersonal and communication skills.
• Professional appearance and groomed demeanor.

Responsibilities

• Conduct services on ground including servicing, reservations, cashiering, and orders.
• Oversee service staff at the assigned station.
• Know the menu to make recommendations and handle guest queries.
• Provide excellent customer service and manage guest relations.
• Keep side station replenished at all times.
• Assist in inventory, placing orders, receiving goods and admin tasks.
• Uphold grooming and professionalism to meet company standards.
• Perform additional duties as assigned by the Restaurant Manager.

Skills

Interpersonal skills

Communication skills

Customer service

Job description

JOB RESPONSIBILITIES:

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• Oversee the service staff at the assigned station
• Acquire knowledge of menu to make recommendations and handle guests’ queries
• Provide excellent customer service and manage guest relations to ensure pleasant dining experience
• Ensure side station is replenished at all times
• Assist in inventory, placing orders, receiving goods and any other administrative tasks
• Uphold staff grooming and professionalism to adhere to company’s standards
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

• Possess prior experience in Food &Beverage operations.
• Excellent interpersonal and communication skills
• Personal turnout must be well groomed and professional.
• Possess basic PC knowledge.
• Ability to work on shift schedule.