Call Centre Officer #EST

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 27,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a Customer Service Associate to handle incoming and outgoing calls and provide accurate information to customers.

You will respond to enquiries, assist with requests and complaints, follow up on issues for timely resolution, and maintain a high level of professionalism, with ad-hoc duties as needed. This role demands clear communication, patience, and a customer-first approach.

Responsibilities

• Handle incoming and outgoing calls professionally.
• Respond to customer enquiries and provide accurate information.
• Assist with customer requests, feedback, and complaints.
• Follow up on customer issues and ensure timely resolution.
• Maintain a high level of customer service and professionalism.
• Perform other ad-hoc duties as required.

Job description

Job Scope:

• Handle incoming and outgoing calls professionally
• Respond to customer enquiries and provide accurate information
• Assist with customer requests, feedback, and complaints
• Follow up on customer issues and ensure timely resolution
• Maintain a high level of customer service and professionalism
• Perform other ad-hoc duties as required

[e-mail]

Selene (Skye) They Ee Teng

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #EST