Call Centre Admin ( Healthcare - Booking Office ) #HYT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Temporary Call Centre Staff for the Bed & Surgical Booking Office. Responsibilities include administrative support, accurate scheduling, and responding to customer inquiries. Candidates should possess strong communication skills and a GCE ‘O’ Level or equivalent. Immediate starters preferred. This role operates on a 3-month contract with potential for permanent placement.

Qualifications

• Minimum GCE 'O' Levels or equivalent.
• Strong communication and customer service skills.
• Comfortable working in a fast-paced hospital environment.
• Able to commit for the full duration of the contract.
• Immediate starters preferred.

Responsibilities

• Provide administrative support to the Bed & Surgical Booking Office.
• Ensure timely and accurate scheduling of beds and procedures.
• Respond to calls professionally and within service standards.
• Follow appointment booking guidelines and SOPs.
• Disseminate updates from hospital departments effectively.
• Handle difficult customer queries and perform service recovery when necessary.

Skills

Strong communication skills

Customer service skills

Education

Minimum GCE ‘O’ Levels or equivalent

Job description

Position:

Temporary Call Centre (Bed & Surgical Booking Office)

Location:

Bishan

Employment Type:

3-Month Contract Convert to Perm

Start Date:

Immediate

Working Hours:

• 5 days/week (including Saturdays; Sunday & PH off)
• Total: 42 hours/week
• Staggered weekday shifts:
• 7:00 AM – 4:30 PM
• 8:00 AM – 5:30 PM
• 8:30 AM – 6:00 PM
• Saturday: 7:00 AM – 4:00 PM
• Minimum 45 minutes lunch break
• Non-uniformed dress code

Job Responsibilities:

• Provide administrative support to the Bed & Surgical Booking Office
• Ensure timely and accurate scheduling of beds and procedures
• Respond to calls professionally and within service standards
• Follow appointment booking guidelines and SOPs
• Disseminate updates from hospital departments effectively
• Handle difficult customer queries and perform service recovery when necessary

Requirements:

• Minimum GCE ‘O’ Levels or equivalent
• Strong communication and customer service skills
• Comfortable working in a fast-paced hospital environment
• Able to commit for the full duration of the contract
• Immediate starters preferred

All qualified applicants, please click "APPLY NOW"

Or you may send in your resume to:

Whatsapp: https://wa.me/[phone]

Email : [e-mail]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599