Cafe Service Crew (Full-Time) | 5-Day Work Week

FIVE OARS COFFEE ROASTERS PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Food allowance

Professional development

Job summary

Five Oars Coffee Roasters PTE. LTD. is seeking a front-of-house team member to deliver exceptional hospitality and guest service in a vibrant cafe environment.

You will guide customers through menus, handle orders with the POS system, and collaborate with the team to ensure smooth service during busy periods. Weekend availability and a friendly, proactive attitude are essential for success.

Qualifications

• 1-2 years of experience in food & beverage or retail
• Strong communication and interpersonal skills for guest interactions
• Proven ability to work well in a team with a friendly, approachable attitude
• High initiative and ability to handle multiple tasks in a fast-paced environment
• Availability to work weekends and public holidays
• Commitment to a 5-day work week

Responsibilities

• Deliver friendly and efficient customer service to enhance guest satisfaction
• Provide accurate menu recommendations to assist customers in their choices
• Process customer orders accurately using the POS system
• Ensure timely preparation and serving of all menu items during service periods
• Set and clear tables to maintain a clean dining environment
• Support the shift manager in planning and organizing special events
• Communicate customer feedback promptly to the shift manager for resolution
• Adhere to food and beverage safety and hygiene standards during all tasks
• Perform additional duties as assigned by the manager to support café operations

Skills

Customer service

Communication

Teamwork

Multitasking

Weekend availability

Tools

POS system

Job description

Company Overview

Five Oars Coffee Roasters crafts exceptional coffee and food experiences, creating a welcoming community space where customers can enjoy great flavors and hospitality. We celebrate the joy of coffee and connection in a friendly, vibrant café environment.

Job Summary

Our front-of-house crew delivers excellent customer service and hospitality, ensuring guests feel comfortable and satisfied throughout their visit. This role suits a team player passionate about the food and beverage industry.

Responsibilities

• Deliver friendly and efficient customer service to enhance guest satisfaction


• Provide accurate menu recommendations to assist customers in their choices


• Process customer orders accurately using the Point-of-Sale (POS) system


• Ensure timely preparation and serving of all menu items during service periods


• Set and clear tables efficiently to maintain a clean dining environment


• Support the shift manager in planning and organizing special events


• Communicate customer feedback promptly to the shift manager for resolution


• Adhere strictly to food and beverage safety and hygiene standards during all tasks


• Perform additional duties as assigned by the manager to support café operations

Required competencies and certifications

• Minimum 1-2 years of relevant experience in the food & beverage or retail industry


• Demonstrated excellent communication and interpersonal skills to engage customers and team members


• Proven ability to work effectively as a team player with a friendly and approachable attitude


• High initiative and positive attitude to manage multiple tasks in a fast-paced environment


• Availability to work weekends and public holidays as required


• Commitment to a 5-day work week schedule

Benefits

• Employee discount


• Flexible schedule


• Food allowance


• Professional development

Other Information

Working Locations

• Tanjong Pagar


• Upper East Coast