Café Operations Lead — Guest Experience & Team Coach

5G-Starlink Pte.; Singapore; On-site; SGD 41,000 - 58,000; Full time

Job summary

Shangri-La Groups' Palawan Beach at Sentosa, Singapore, seeks an Assistant Café Manager to drive daily café operations and guest experiences. You will support the Café Manager, help run cafe operations, and contribute to outlet performance in a vibrant hospitality setting.

Ideal candidates show passion for Food & Beverage, enjoy interacting with people, and can lead by example while training staff and maintaining high service standards. Shift work is required.

Qualifications

• Experience in Food & Beverage environment.
• Able to train and mentor staff.
• Customer service oriented.
• Passion for hospitality and guest experience.

Responsibilities

• Support the Café Manager in daily operation.
• Manage cafe operations experiences.
• Assist in maximizing performance of outlet.
• Provide solutions to recurring issues in outlet.
• Set and maintain service standards.
• Train and mentor staff whenever appropriate.

Skills

Food & Beverage

People skills

F&B experience

Leadership

Attention to detail

Professional integrity

Shift work

Job description

Shangri-La Groups' Palawan Beach at Sentosa, Singapore, seeks an Assistant Café Manager to drive daily café operations and guest experiences. You will support the Café Manager, help run cafe operations, and contribute to outlet performance in a vibrant hospitality setting.

Ideal candidates show passion for Food & Beverage, enjoy interacting with people, and can lead by example while training staff and maintaining high service standards. Shift work is required.