Food & Beverage Supervisor (Outlets)

Shangri-La Group; Singapore; On-site; SGD 38,000 - 50,000; Full time

Job summary

Shangri-La Group is seeking a Food & Beverage Supervisor for its beachfront resort in Singapore. The role involves interacting with guests and maintaining high service standards while motivating team members.

The ideal candidate will have a passion for food and beverage, and experience in a restaurant or hotel environment is preferred. This position offers a dynamic work atmosphere focusing on teamwork and exceptional guest service.

Qualifications

• Passion for Food & Beverage.
• Enjoys interacting with guests and teamwork.
• High quality guest service skills and a welcoming manner.

Responsibilities

• Interact and engage with guests and maintain service standards.
• Motivate team members and ensure team cohesiveness.
• Handle guest complaints professionally.
• Support operations with forecasting and scheduling.

Skills

Guest interaction

Team motivation

High quality service

Problem solving

Job description

Shangri-La Rasa Sentosa, Singapore

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

Food & Beverage Supervisor (Outlet)

We are looking for a Food & Beverage Supervisor (Outlet) to join our team.

Responsibilities

• Interact and engage with guests and maintain high quality service standards.
• Motivate team members and maintain a high level of team cohesiveness.
• Handle guest complaints effectively and professionally.
• Consistently look to increase satisfaction levels for guests.
• Support daily operations in collaboration with managers, assist with monthly forecasting, weekly scheduling, and restaurant profitability evaluation.
• Take responsibility, in partnership with managers, for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet.

Qualifications

• Has a passion for Food & Beverage.
• Loves interacting with guests.
• Believes in teamwork.
• Enjoys delivering high quality guest service with a welcoming manner.
• Preferably has experience working in either a restaurant or a hotel environment.
• A self-starter and a team player.
• Enjoys being challenged.