Business Support Specialist - 12 Months Contract - S$Open

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 48,000 - 62,000; Full time

Job summary

Morgan McKinley Pte Ltd is seeking a detail-oriented Business Support Specialist to manage core banking maintenance, records verification, and operational documentation. You will uphold data integrity across archival and core systems, ensuring alignment with internal compliance workflows and timely administrative delivery.

The role requires 2+ years in operational processing or records management, with meticulous attention to accuracy, strong organization, and proficiency with multiple software

Qualifications

• Diploma or Bachelor's Degree in any relevant discipline.
• 2+ years of professional experience in operational processing, data administration, records management, or document verification.
• Meticulous attention to detail with a structured, step-by-step working style.
• Ability to sustain focus and maintain zero-defect standards on high-volume, routine tasks.
• Proficient digital skills and ability to navigate multiple software interfaces and databases.
• Strong adherence to compliance frameworks, controls, and standard workflows.

Responsibilities

• Access and extract client files from designated archival repositories.
• Examine records to cross-reference and verify client identities.
• Cross-check data across internal databases and records to spot inconsistencies.
• Submit data maintenance requests within the central banking platform following SOPs.
• Input customer data with high precision and ensure all fields are complete.
• Comply with internal guidelines, checks, and escalation protocols.
• Track and document all processed tasks, pending cases, and backlog items.
• Report anomalies or errors promptly to leads or departments.
• Protect confidential client records with strict data privacy measures.
• Achieve turnaround and performance benchmarks while maintaining data integrity.

Skills

Attention to detail

Data entry accuracy

Time management

Education

Diploma or Bachelor's Degree

Job description

We are seeking a detail-oriented Business Support Specialist to drive core banking maintenance, records verification, and operational documentation. You will uphold rigorous data integrity across archival and core systems, ensure seamless alignment with internal compliance workflows, and deliver dependable administrative execution to support high-standard operational service delivery.

Key Responsibilities

• Access and extract client files and documentation from designated archival repositories.
• Examine records thoroughly to cross-reference and confirm client identities against corresponding ID numbers.
• Cross-check data across internal databases and physical/digital records to spot inconsistencies, gaps, or errors.
• Submit data maintenance requests within the central banking platform strictly following standard operating procedures.
• Input customer data with high precision, making sure every mandatory field and background record is fully accounted for.
• Comply with established operational guidelines, internal checks, and escalation protocols.
• Track and document all processed tasks, pending cases, and backlog items clearly.
• Report anomalies, ambiguous records, or technical errors promptly to designated leads or departments.
• Protect confidential client records through strict adherence to data privacy and security measures.
• Consistently achieve turnaround and performance benchmarks while preserving absolute data integrity.

Requirements

• Diploma or Bachelor's Degree in any relevant discipline.
• At least 2 years of professional experience in operational processing, data administration, records management, or document verification.
• Meticulous attention to detail combined with a structured, step-by-step working style.
• Proven capacity to sustain focus and maintain zero-defect standards when executing high-volume, routine assignments.
• Proficient digital skills with ease navigating multiple software interfaces and internal databases.
• Demonstrated capability to adhere rigorously to compliance frameworks, established controls, and standard workflows.
• Solid organizational capabilities with dependable time-management and prioritization skills.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345