Business Support Specialist

DSV - Global Transport and Logistics; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

DSV - Global Transport and Logistics in Singapore is looking for a supervisor to lead a team of warehouse staff. You will be responsible for managing inventory integrity, ensuring timely deliveries, and handling customer complaints. The role entails operating the program cost-effectively while upholding established processes and documentation requirements. Applicants should be prepared for on-the-job training and continuous improvement of operations.

Responsibilities

• Supervise a team of warehouse staff.
• Ensure the program meets expectations, including delivery timelines.
• Control and manage material usage, purchases, headcount, and overtime.
• Customer complaint management.

Job description

Job Req Number: 113388

Time Type: Full Time

Responsibilities

• Supervise a team of warehouse staff
• Ensure the Program meets expectation, including delivery timeline, inventory integrity, records and documentation retention
• Operate the program in a cost-effective manner whilst meeting all requirements
• Control and manage material usage, purchases, headcount and overtime
• Customer complaint management
• Uphold inventory integrity
• Obtain feedback from program staff and customers for process evaluation and continuous improvement
• Documentation of work instructions
• Conduct On-Job-Training (OJT)
• Ensure staff compliance to all established processes and accuracy in data processing
• Timely delivery of accurate reports and information to the Program Manager