Business Support Executive

Chemoscience Pte Ltd; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Chemoscience Pte Ltd is seeking a Business Support Executive to join our Clementi Central West Region office on a full-time basis. In this role you will support day-to-day operations, handle inquiries, coordinating activities across departments, and ensure accurate records and smooth communication with clients.

You will liaise with internal teams to process orders, invoices, and documents, while delivering professional, customer-centric service and maintaining high standards of admin efficiency.

Qualifications

• Experience in customer service or business support in a fast-paced environment.
• Excellent written and verbal communication across stakeholders.
• Proficient in Microsoft Office (Word, Excel, Outlook) and related software.
• Detail oriented with the ability to manage multiple tasks.

Responsibilities

• Manage incoming calls, emails, and customer enquiries.
• Provide administrative support across departments, including scheduling and data management.
• Assist with customer service requests and issue resolution.
• Maintain accurate records and databases.
• Liaise between internal teams and external clients for smooth communication.
• Process orders, invoices, and business documents.
• Support general administrative tasks and special projects as needed.
• Provide information to clients about services and procedures.

Skills

Customer service

Communication

Organisational skills

Time management

Microsoft Office

Attention to detail

Independent worker

Teamwork

Adaptability

Professional demeanour

Education

Secondary education

Tools

Microsoft Office

Job description

About the role

We are seeking a Business Support Executive to join our team on a full-time basis at our Clementi Central West Region office. In this pivotal role, you will be the backbone of our business operations, providing essential administrative and customer service support that ensures smooth day-to-day functioning across the organisation. This position is critical to maintaining our high standards of service delivery and supporting both internal teams and external clients. You will work closely with various departments to coordinate activities, manage enquiries, and ensure that all business support functions are executed efficiently and professionally.

Key responsibilities

• Managing incoming calls, emails, and customer enquiries with professionalism and efficiency
• Providing administrative support to various departments, including scheduling, documentation, and data management
• Assisting with customer service requests and ensuring prompt resolution of issues
• Maintaining accurate records and databases, ensuring information is current and organised
• Liaising between internal teams and external clients to facilitate smooth communication
• Processing orders, invoices, and other business documentation
• Supporting the team with general administrative tasks and special projects as needed
• Providing information to clients and stakeholders regarding company services and procedures

What we're looking for

• Proven experience in a customer service or business support role, preferably in a fast-paced environment
• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders
• Strong organisational and time management abilities, with the capacity to handle multiple tasks simultaneously
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and other relevant software
• Attention to detail and commitment to maintaining accuracy in all work
• Ability to work independently as well as collaboratively within a team setting
• Professional demeanour and a customer-centric approach to problem-solving
• Flexibility and adaptability in response to changing business needs
• A minimum of Secondary education qualification or equivalent professional experience