Business Operation Manager (Financial Services)

ELEVATE STAFFING; Singapore; On-site; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Exposure to financial services

Collaborative work environment

Job summary

Elevate Staffing is seeking a Business Operations Manager in Singapore to oversee daily operations and collaborate with multiple departments to enhance processes and ensure efficient delivery of financial services.

The role requires 3–7 years in operations, strong organizational and analytical skills, and proficiency in MS Office, with a focus on Excel and PowerPoint. A fast-paced, detail-oriented mindset is essential for success.

Qualifications

• Diploma or Bachelor's degree in Business, Business Administration, Finance, Operations Management or a related discipline.
• 3–7 years of experience in business operations, operations management, administration or financial services.
• Experience in banking, wealth management, insurance or other financial services will be an advantage.
• Strong organisational and project management skills.
• Excellent analytical and problem-solving abilities.
• Good communication and stakeholder management skills.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Able to manage multiple priorities and work independently in a fast-paced environment.
• Strong attention to detail and process-oriented mindset.

Responsibilities

• Oversee and coordinate day-to-day business operations.
• Develop and improve operational processes, workflows and procedures.
• Monitor operational performance and ensure business KPIs are achieved.
• Work closely with sales, finance, HR, compliance and other departments to support business activities.
• Identify operational inefficiencies and implement process improvement initiatives.
• Prepare operational reports, performance analysis and management updates.
• Monitor business expenses, resources and operational budgets.
• Coordinate internal projects and ensure timely completion of deliverables.
• Develop and maintain standard operating procedures and internal documentation.
• Support client onboarding and ensure smooth coordination between internal teams.
• Monitor operational risks and elevate issues where appropriate.
• Ensure business processes comply with internal policies and relevant financial-services requirements.
• Manage and coordinate external vendors or service providers where required.
• Provide recommendations to management to improve productivity, efficiency and business performance.

Skills

Organisational skills

Project management

Analytical thinking

Problem solving

Communication

Stakeholder mgmt

MS Office

Education

Business/Finance degree

Tools

Microsoft Excel

PowerPoint

Job description

Industry:Financial Services
Employment Type:Full-time

About the Role

We are looking for an organised and commercially mindedBusiness Operations Managerto oversee daily business operations and support the efficient delivery of financial services. The successful candidate will work closely with different departments to improve processes, manage operational performance and ensure business activities are conducted efficiently and in accordance with company policies.

Key Responsibilities

• Oversee and coordinate day-to-day business operations.
• Develop and improve operational processes, workflows and procedures.
• Monitor operational performance and ensure business KPIs are achieved.
• Work closely with sales, finance, HR, compliance and other departments to support business activities.
• Identify operational inefficiencies and implement process improvement initiatives.
• Prepare operational reports, performance analysis and management updates.
• Monitor business expenses, resources and operational budgets.
• Coordinate internal projects and ensure timely completion of deliverables.
• Develop and maintain standard operating procedures and internal documentation.
• Support client onboarding and ensure smooth coordination between internal teams.
• Monitor operational risks and elevate issues where appropriate.
• Ensure business processes comply with internal policies and relevant financial-services requirements.
• Manage and coordinate external vendors or service providers where required.
• Provide recommendations to management to improve productivity, efficiency and business performance.

Requirements

• Diploma or Bachelor's degree in Business, Business Administration, Finance, Operations Management or a related discipline.
• 3–7 years of experience in business operations, operations management, administration or financial services.
• Experience in banking, wealth management, insurance or other financial services will be an advantage.
• Strong organisational and project management skills.
• Excellent analytical and problem-solving abilities.
• Good communication and stakeholder management skills.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Able to manage multiple priorities and work independently in a fast-paced environment.
• Strong attention to detail and process-oriented mindset.

What We Offer

• Competitive salary with performance incentives.
• Career progression and professional development opportunities.
• Exposure to financial services operations and business management.
• Collaborative and professional working environment.