Operation Manager

Club 29 Japanese Lounge; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Club 29 Japanese Lounge in Singapore is seeking an experienced Operations Manager to oversee daily operations, optimize processes and drive cost-effective performance across the venue.

You will lead budgeting and forecasting, implement best practices, ensure legal compliance, and supervise staff to deliver high-quality service and profitable outcomes.

A proactive leader who communicates well with teams and aligns operations with business goals will thrive in this role.

Qualifications

• Proven work experience as Operations Manager or similar role.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills.
• Leadership ability.
• Outstanding organisational skills.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Skills

Operations management

Organizational effectiveness

Budgeting & forecasting

Financial principles

Communication skills

Leadership

Organisational skills

Education

Diploma in Business or related field

Job description

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way


• Improve operational management systems, processes and best practices


• Help the organization’s processes remain legally compliant


• Formulate strategic and operational objectives


• Examine financial data and use them to improve profitability


• Manage budgets and forecasts


• Perform quality controls and monitor production KPIs


• Recruit, train and supervise staff


• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role


• Knowledge of organizational effectiveness and operations management


• Experience budgeting and forecasting


• Familiarity with business and financial principles


• Excellent communication skills


• Leadership ability


• Outstanding organisational skills


• Diploma in Business, Operations Management or related field