Business Office Administrator (Day Surgery Center)

Hsc Health; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Hsc Health in Singapore is seeking an Operations/Administration professional to manage front desk duties, registration, and patient flow. You will support clinic operations, liaise with managers and stakeholders, and assist the Clinic Manager to ensure smooth daily activities on the ground.

The role requires 2+ years in operations or administration, with preference for healthcare experience, strong communication, and a growth mindset. Flexibility for ad-hoc tasks is expected.

Qualifications

• A good degree or diploma in business administration or healthcare-related discipline.
• Minimum 2 years in Operations / Administration.
• Healthcare sector or allied health clinic experience is advantageous.
• Strong communication and team management experience.
• Detail-oriented with time management skills.
• Basic understanding of P&L concepts and financial statements preferred.
• Growth mindset, adaptable and driven.

Responsibilities

• Perform front desk duties: patient registration, crowd control, and answering calls for appointments and questions.
• Assist doctors' needs and coordinate with managers to ensure smooth daily operations.
• Liaise with external and internal stakeholders while executing these roles.
• Support Clinic Manager to ensure smooth clinic operation.
• Take on adhoc duties as assigned by superiors.

Skills

Communication skills

Team management

Time management

Detail oriented

Multi-tasking

Growth mindset

Education

Bachelor’s/Diploma in Business Admin or healthcare-related discipline

Job description

Job Responsibilities

• Perform front desk duties such as attending to patient's registration, crowd control, answering of phone-calls for appointments, questions, and assisting Doctor's needs.


• Work with the respective managers/heads in the Business Units to ensure smooth daily operations on the ground.


• Liaise and coordinate with external and internal stakeholders while executing these roles.


• Assist the Clinic Manager in ensuring the smooth operation of the clinic


• Any other ad-hoc duties as and when assigned by the superior.

Job Requirements

• A good degree or diploma, preferably in Business Administration or other Healthcare-related discipline.


• Minimum 2 years in Operations / Administration. Relevant experience in the healthcare sector or allied health clinic will be an advantage.


• Strong communication skills and experience in working with or managing teams.


• Tasks and details-oriented and able to multi-task, with time management skills being essential.


• Basic understanding of P&L concepts and financial statements preferred.


• Preference for a candidate who is driven, adaptable, and has a growth mindset