Business Manager (ICT Solutions)

StarHub; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

StarHub in Singapore seeks an experienced Portfolio and Vendor Alliance Manager to support Hybrid IT across Network, Cloud and Cyber portfolios.

You will coordinate vendor programs, drive governance, and deliver management reports while aligning partnerships and certifications to sales growth. The role requires strong stakeholder management and cross-team collaboration across sales, vendors and operations.

Qualifications

• 8+ years in ICT/telecom or vendor environments, with procurement or alliance exposure.
• Experience with vendor partnerships, certification programs or alliance management.
• Familiar with enterprise networking, cloud or cybersecurity domains.
• Strong coordination and stakeholder management skills.
• Experience in business reporting, dashboards or portfolio tracking.

Responsibilities

• Manage relationships with key technology vendors to maintain partnerships, certifications and program compliance.
• Track and coordinate certification requirements across presales, sales and technical teams.
• Support preparation of regular management reporting on revenue performance, pipeline, vendor alignment and KPIs.
• Maintain portfolio documentation including price catalogs, product updates, and sales enablement materials.
• Coordinate with internal stakeholders on portfolio updates and operational matters.
• Support vendor engagement activities including quarterly business reviews and partnership alignment.

Skills

Vendor management

Portfolio governance

Stakeholder management

Management reporting

Cross-functional coordination

Tools

Excel

Power BI

Job description

Job Description

This role is responsible for supporting the Hybrid IT business through portfolio governance, vendor alliance management, and business performance reporting across the Network, Cloud and Cyber portfolios. The role ensures StarHub maintains key vendor partnerships, certification levels, and commercial alignment required to support sales growth. The individual will also support management reporting, portfolio performance tracking, and internal coordination across sales, vendors and operations.

Job Description

This role is responsible for supporting the Hybrid IT business through portfolio governance, vendor alliance management, and business performance reporting across the Network, Cloud and Cyber portfolios. The role ensures StarHub maintains key vendor partnerships, certification levels, and commercial alignment required to support sales growth. The individual will also support management reporting, portfolio performance tracking, and internal coordination across sales, vendors and operations.

Responsibilities

• Manage relationships with key technology vendors and partners to maintain partnership status, certifications and program compliance
• Track and coordinate certification requirements across presales, sales and technical teams to ensure vendor partnership levels are maintained
• Support preparation of regular management reporting on revenue performance, pipeline, vendor alignment and portfolio KPIs
• Maintain portfolio documentation including price catalogues, product updates, and sales enablement materials
• Coordinate with internal stakeholders (sales, presales, finance, marketing and delivery) on portfolio updates and operational matters
• Support vendor engagement activities including quarterly business reviews, partnership alignment and internal updates
• Assist with portfolio planning, business reviews and internal reporting required by leadership

Qualifications

• At least 8 years experience in ICT industry, preferably in telecom, system integrator or technology vendor environments
• Experience working with vendor partnerships, certification programs or alliance management
• Familiar with enterprise technology domains such as networking, cloud or cybersecurity
• Strong coordination and stakeholder management
• Experience in business reporting, dashboards or portfolio tracking
• Ability to work across multiple internal teams and external vendors
• Strong communication and organisational skills
• Exposure to vendor programs such as Cisco, Aruba, Palo Alto, AWS, Microsoft or equivalent partner frameworks would be an advantage