Business Manager (Automotive)

Carsome Sdn Bhd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Carsome Sdn Bhd seeks a dynamic Business Manager to support the Head of Sales in steering daily dealership operations, driving performance, and delivering operational excellence across Sales, Finance, Aftersales, Marketing, and Branch Operations.

You will translate business strategy into action, lead high-performing teams, and partner with internal and external stakeholders to optimize profitability and customer experience.

Qualifications

• Bachelor's degree in business/management or automotive management.
• Minimum 5 years of management experience in automotive dealership or retail.
• Strong understanding of dealership operations, sales management, financial performance, and customer experience.

Responsibilities

• Lead the branch’s daily operations, including Sales, Service, and Administration.
• Act as the Head of Sales' delegate during absences to ensure continuity.
• Drive revenue growth and profitability through sales strategies and KPIs.
• Oversee inventory, compliance, and cross‑functional workflow efficiency.
• Mentor Branch Managers and Sales Leaders to strengthen leadership and performance.

Skills

Leadership

Dealership operations

Sales management

P&L analysis

Excel

Education

Bachelor's Degree in Business Administration, Management, Automotive Management, or a related discipline

Tools

MS Excel

Dealership management systems

Reporting tools

Job description

We are seeking a dynamic and hands-on Business Manager to join our Singapore subsidiary under the CarTimes Group. The Business Manager is responsible for supporting the Head of Sales in overseeing the dealership's daily operations, driving business performance, and ensuring operational excellence across all functions. As the second-in-command, you will work closely with the Head of Sales to execute business strategies, optimise operations, and develop high-performing teams.

This role requires a commercially minded and hands-on leader who can work effectively across Sales, Finance, Capital, Aftersales, Marketing, and Branch Operations. You will play a critical role in translating business strategies into operational execution while ensuring alignment across the dealership.

Your Day-to-Day

Leadership & Business Operations

Support the Head of Sales in leading the branch’s daily operations, including Sales, Service, and Administration.

Act as the Head of Sales' delegate during periods of absence and ensure business continuity.

Communicate and drive the execution of business initiatives and operational directives across all Branch Managers.

Foster a high-performance culture that promotes accountability, collaboration, and continuous improvement.

Oversee daily dealership operations to ensure sales targets and operational KPIs are achieved.

Review and monitor the sales lead funnel, identifying opportunities to improve lead conversion and sales productivity.

Partner with Branch Managers to monitor sales performance and implement action plans to improve business results.

Support the development and execution of sales strategies that drive revenue growth and profitability.

Ensure a consistently high standard of customer experience across all customer touchpoints.

Business Performance & Financial Management

Prepare and maintain the daily estimated Profit & Loss (P&L) dashboard, ensuring it is completed by the next business day following daily sales closing.

Analyse business performance and provide operational insights and recommendations to support management decisions.

Monitor branch profitability, identify improvement opportunities, and support cost optimisation initiatives.

Assist in budgeting, forecasting, and business planning activities.

Commercial & Stakeholder Management

Coordinate with Authorised Distributors (AD) on vehicle pricing, product updates, and commercial programmes.

Communicate financing packages, promotional campaigns, and product updates to Sales Consultants and agency partners.

Work closely with Capital to negotiate competitive financing packages, commission structures, and interest rates that support business growth.

Build and maintain strong working relationships with internal departments and external business partners.

Workshop & Operational Coordination

Collaborate with Workshop and Aftersales teams to resolve operational issues and improve workflow efficiency.

Ensure smooth coordination between departments to deliver an excellent customer experience.

Oversee inventory management and ensure compliance with all operational, regulatory, and company policies.

Identify and implement process improvements that enhance operational efficiency and productivity.

Mentor Branch Managers and Sales Leaders to strengthen leadership capabilities and operational effectiveness.

Support the implementation of performance management and incentive programmes that drive employee engagement and results.

Promote a culture of accountability, teamwork, and continuous learning.

Business Development & Dealer Network

Support the management and growth of dealership accounts by building strong relationships with business partners and key clients.

Identify opportunities to strengthen client retention, expand dealership partnerships, and improve long-term business performance.

Contribute to strategic initiatives that enhance dealership profitability and sustainable growth.

Your Know-How

Bachelor's Degree in Business Administration, Management, Automotive Management, or a related discipline.

Minimum 5 years of management experience within the automotive, dealership, or retail industry.

Strong understanding of dealership operations, sales management, financial performance, and customer experience.

Proven experience in business performance analysis and Profit & Loss (P&L) management.

Experience preparing management reports, dashboards, and business performance metrics.

Strong commercial acumen with experience working alongside finance, lending, and business partners.

Demonstrated ability to lead cross-functional teams and manage multiple stakeholders.

Excellent leadership, coaching, and people development skills.

Strong analytical, problem-solving, and decision-making abilities.

Excellent communication, presentation, and interpersonal skills.

High level of integrity, professionalism, and customer focus.

Advanced proficiency in Microsoft Excel, reporting tools, and dealership management systems.