Business Development & Operations Manager

resorts world at sentosa pte. ltd.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Resorts World at Sentosa Pte. Ltd. seeks a dynamic professional to lead sales and marketing activities, drive business development, and manage credit-line relationships. You will contribute to guest experience and service excellence while ensuring compliance with policies and standards.

The role requires a degree or diploma in business, at least 5 years of business development experience in the industry, and flexibility to work rotating shifts, including weekends and public holidays.

Qualifications

• Degree / Diploma in Business or related field.
• Minimum 5 years of business development experience in relevant industry.
• Willing to work rotating shifts, including weekends and public holidays.

Responsibilities

• Responsible for sales and marketing functions, business development and management of credit lines.
• Maintain high service standards and smooth running of department operations.
• Identify and develop market segments and players to achieve acquisition and retention targets.
• Hosting of guests, understanding and attending to their needs, and gathering feedback to ensure hospitality and service excellence.
• Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards.

Skills

Sales & Marketing

Business Development

MS Office

Customer Service

Education

Degree or Diploma in Business

Tools

Microsoft Office

Job description

Resorts World at Sentosa Pte. Ltd. seeks a dynamic professional to lead sales and marketing activities, drive business development, and manage credit-line relationships. You will contribute to guest experience and service excellence while ensuring compliance with policies and standards.

The role requires a degree or diploma in business, at least 5 years of business development experience in the industry, and flexibility to work rotating shifts, including weekends and public holidays.