Business Development Manager (Trust Partnership)

Income Insurance Limited; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Income Insurance Limited is seeking a high-performing Business Development Manager to lead and scale the offline advisor distribution channel within the strategic partnership with Trust Bank. You will drive growth through partnership management, sales enablement, and advisory process support.

Collaborating with Trust Bank’s sales leadership and internal Income teams, you will optimize the lead pipeline, enhance advisor capabilities, and help achieve the partnership’s targets while ensuring

Qualifications

• Degree or Diploma in any discipline.
• Solid understanding of life and health insurance products and financial advisory processes.
• Familiarity with MAS regulations, FAA, and CMFAS certifications is an advantage.
• Minimum 3 years of experience in insurance distribution, bancassurance, partnership management, sales enablement, training, business development, or related functions.

Responsibilities

• Drive partnership management and channel growth with Trust Bank.
• Lead end-to-end product launches, sales campaigns, and initiatives.
• Monitor pipeline, lead conversion, and identify opportunities to optimize outcomes.
• Provide advisory process support and coaching to enhance advisor capability.
• Coordinate cross-functional stakeholders to resolve process and system queries.

Skills

Partnership management

Sales enablement

Advisory processes

Stakeholder collaboration

Relation building

Education

Degree or Diploma

Job description

About the Role

We are seeking a high-performing Business Development Manager to lead and scale the offline advisor distribution channel within the strategic partnership between Income Insurance and Trust Bank.

Trust Bank has established a dedicated channel of advisors to engage, consult, and convert customers who express interest or trigger insurance needs through Trust’s mobile app ecosystem. In this pivotal role, you will be Income’s strategic and operational lead driving business growth through partnership management, sales enablement, proposition development, and advisory process support.

You will work closely with Trust’s sales leadership, advisor managers, and Income’s internal teams (Product, Marketing, Operations, Distribution Support) to optimize the app-to-advisor lead pipeline, enhance advisor product capability, and achieve the partnership’s targets. The incumbent serves as a key point of contact for product, sales, campaign, and business-related matters, supporting sales capability development and the achievement of channel objectives.

Key Responsibilities

Partnership Management & Channel Growth

• Drive Business Performance: Partner closely with Trust Bank stakeholders to execute the partnership agreement, scale revenue growth, and hit channel sales targets (APE/New Business).

• Strategic Execution: Drive the end-to-end rollout of product launches and enhancements, sales campaigns, and business initiatives aligned with business plans.

• Pipeline & Data Monitoring: Track sales performance metrics, monitor lead conversion pipelines, and identify tactical opportunities to optimize business outcomes.

• Contribute to channel growth through partnership management and proposition development that are aligned to the business plans and objectives.

• Sales Enablement & Advisor Capability Development Coaching and Reinforcement: Conduct supplementary sales enablement sessions, coaching clinics, and refresher workshops to reinforce product positioning, customer engagement techniques, and advisory best practices.

• Skill Gap Analysis: Identify advisor capability gaps and deliver targeted coaching, refresher sessions, and best practice sessions. Work with key internal stakeholders to support Trust’s initiatives and identify improvement opportunities.

• Product Expertise: Act as the primary subject-matter expert regarding product-related queries, product positioning, and customer suitability considerations.

Sales Enablement & Capability Development

• Conduct supplementary sales enablement sessions to complement formal product training.

• Reinforce product positioning, customer engagement techniques, sales concepts, and practical application of advisory processes.

Advisory Workflow & Process Support

• Process Guidance: Serve as a resource on advisory workflows, sales processes, and supporting systems utilized within the partnership.

• Navigation & Compliance: Provide guidance on process requirements, system navigation, and the interpretation of key advisory processes while ensuring strict adherence to regulatory requirements and internal governance.

• Support the understanding and application of advisory processes.

• Cross-Functional Coordination: Coordinate with relevant stakeholders to resolve process and system-related queries swiftly.

Business Support & Case Coordination

• Case Management & Resolution: Act as the operational point of contact for case escalations, application-related queries, documentation requirements, and outstanding items.

• Operational Efficiency: Support day-to-day administrative activities, including new business applications, customer servicing workflows, management reporting, circular distribution, and commission-related matters.

• Issue Remediation: Facilitate timely resolution of operational, servicing, and process-related friction points through proactive cross-functional collaboration.

Requirements

• Degree or Diploma in any discipline.

• Solid understanding of life and health insurance products and financial advisory processes.

• Familiarity with MAS regulations, FAA, and CMFAS certifications (e.g., CMFAS M5, M9, M9A, HI) are an advantage.

• Minimum 3 years of experience in insurance distribution, bancassurance, partnership management, sales enablement, training, business development, or related functions.

• Proven ability to conduct engaging sales enablement sessions, training, coaching clinics, and engagement sessions.

• Strong interpersonal and relationship- building skills to navigate bank-insurer partnerships, and team player with the ability to work effectively with multiple internal stakeholders.

• Positive, proactive, customer-focused, and results-oriented.

• Independent, self-driven, and resourceful.

• Strong team player with the ability to work effectively across multiple stakeholders.