Business Development Manager – Guarding & Security Technology
FERVOUR PTE. LTD.
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Job summary
FERVOUR PTE. LTD. in Singapore is seeking a Business Development Manager – Guarding & Security Technology to drive growth by winning new clients, projects, and strategic opportunities in guarding services and technology solutions.
The role requires deep security industry experience and practical knowledge of security technology. You will translate client requirements into viable security offerings, manage tenders, and build strong relationships with decision-makers across sectors.
Qualifications
- Minimum 5 years of relevant experience in the security industry.
- Proven track record in securing contracts and generating revenue.
- Experience in selling security services and security technology solutions.
Responsibilities
- Develop and implement business development strategies for security guarding and security technology services.
- Identify and pursue new business opportunities across multiple sectors.
- Build and maintain a strong pipeline of prospective clients and opportunities.
- Lead tender and proposal management, including commercial submissions.
Skills
Education
Tools
Job description
The Business Development Manager – Guarding & Security Technology is responsible for driving business growth through the development of new clients, new projects, and strategic business opportunities in security guarding services and security technology solutions.
The successful candidate must have relevant experience in the security industry, combined with practical knowledge and skills in security technology. The candidate must also demonstrate a proven track record of successfully developing business, securing contracts, and generating revenue.
This position requires an individual who understands both the operational requirements of security guarding and the application of technology to enhance security operations, and who can translate client requirements into commercially viable security solutions.
Develop and implement business development strategies for security guarding and security technology services.
Identify and pursue new business opportunities across commercial, industrial, residential, retail, logistics, healthcare, hospitality, data centre, and other sectors.
Build and maintain a strong pipeline of prospective clients and business opportunities.
Generate new leads through networking, referrals, industry contacts, tenders, RFPs, RFQs, market research, and direct business development activities.
Develop relationships with key decision-makers, including business owners, facility managers, security managers, procurement personnel, and senior management.
Manage the complete business development cycle from lead generation to proposal, negotiation, contract award, and handover.
Develop new business opportunities for manned security guarding services.
Understand client security requirements and recommend appropriate manpower deployment and service models.
Conduct site visits and security needs assessments.
Work closely with operations teams to develop practical manpower deployment plans and service proposals.
Prepare commercial proposals and quotations for guarding services.
Identify opportunities to expand existing guarding contracts through additional services, sites, or manpower requirements.
Maintain strong relationships with existing clients and identify opportunities for contract renewal and expansion.
Develop business opportunities involving security technology and electronic security systems.
Understand and promote appropriate security technology solutions, including:
CCTV and Video Management Systems (VMS)
Video Analytics and AI-enabled surveillance
Access Control Systems
Biometric Systems
Visitor Management Systems
Intrusion Detection and Alarm Systems
Guard Tour Systems
Remote Monitoring / Video Monitoring
Security Command Centre solutions
Security Workforce / Guard Management Systems
IoT and smart security solutions
Integrated security management platforms
Understand the basic technical requirements, capabilities, limitations, and applications of different security technologies.
Identify opportunities where technology can improve security effectiveness, operational efficiency, manpower deployment, and cost management.
Work with technical teams, system integrators, vendors, and technology partners to develop suitable solutions.
Participate in product demonstrations, client presentations, proof-of-concept exercises, and technical discussions where required.
Develop integrated solutions combining security officers and security technology.
Assess client requirements and recommend suitable combinations of manpower, technology, monitoring, and operational processes.
Develop solutions that improve security coverage while achieving operational and commercial objectives.
Work with operations and technical teams to ensure proposed solutions are practical, scalable, and deliverable.
Support the implementation and handover of newly awarded projects to the relevant operational and technical teams.
Identify and monitor relevant tenders, RFPs, RFQs, and other business opportunities.
Lead the preparation of tender and business proposals.
Coordinate with operations, technical, finance, HR, and management teams to develop complete proposals.
Prepare presentations, solution proposals, commercial submissions, and supporting documentation.
Participate in tender briefings, site surveys, presentations, negotiations, and contract discussions.
Ensure proposals clearly communicate the company's security capabilities, technology solutions, service quality, and value proposition.
Establish and maintain long-term relationships with existing and prospective clients.
Understand clients' security challenges, operational requirements, and business objectives.
Conduct regular client meetings and business reviews.
Identify opportunities for upselling, cross-selling, contract expansion, and additional security solutions.
Act as a key point of contact during the business development and commercial negotiation process.
Monitor developments and trends within the security industry.
Keep up to date with emerging security technologies and solutions.
Research competitors, market conditions, customer requirements, and industry opportunities.
Identify new technologies that may create business opportunities or improve the company's service offerings.
Develop relationships with technology manufacturers, distributors, system integrators, consultants, and strategic partners.
Achieve agreed business development, revenue, gross profit, and new-client targets.
Maintain accurate records of leads, opportunities, proposals, tenders, and sales activities.
Maintain and regularly update the sales pipeline and forecast.
Provide regular business development reports to management.
Analyse sales performance and develop appropriate actions to achieve business targets.
The candidate must have relevant working experience in the security industry.
Relevant experience may include:
Security guarding services
Security management
Electronic security
Security systems integration
Security technology
Security consultancy
Facilities management with significant security responsibilities
Integrated security solutions
Candidates without relevant security-industry experience may not be considered.
The candidate must possess practical knowledge and working skills in security technology.
The candidate should be able to understand and discuss the application of technologies such as:
CCTV / IP CCTV
Video Management Systems
Video Analytics / AI surveillance
Access Control
Biometrics
Visitor Management
Intrusion Detection
Alarm Systems
Remote Monitoring
Guard Tour Systems
Security Command Centres
Security Management Platforms
Integrated security solutions
The candidate must be able to understand a client's security requirements, identify suitable technology applications, and communicate the benefits and limitations of proposed solutions.
This is not a purely sales position. Candidates are expected to have sufficient technical knowledge and practical understanding to engage clients on security technology requirements.
The candidate must demonstrate a proven track record in business development and sales within the security industry.
Candidates should be able to demonstrate previous achievements such as:
Successfully securing new security contracts.
Winning guarding service contracts.
Securing security technology projects.
Generating measurable sales revenue.
Achieving or exceeding sales targets.
Successfully winning tenders, RFPs, or RFQs.
Developing new corporate accounts.
Expanding existing client accounts.
Successfully introducing security technology solutions to clients.
Building and maintaining significant client relationships.
Candidates should be prepared to provide specific examples of previous business development achievements, including the nature and scope of contracts secured, where appropriate and permissible.
Diploma or Degree in Business Development, Sales & Marketing, Security Management, Information Technology, Engineering, or a related discipline.
Minimum 5 years of relevant experience in the security industry, with substantial exposure to business development, sales, or commercial activities.
Demonstrated experience in selling security services and/or security technology solutions.
Strong understanding of security guarding operations.
Working knowledge of electronic and technology-based security solutions.
Experience in B2B sales, tender management, proposal preparation, contract negotiation, and client relationship management.
Experience dealing with corporate clients, property owners, facility managers, security professionals, and procurement teams.
Existing industry contacts and business networks will be an advantage.
Strong new-business development capability.
Proven lead-generation and client-acquisition skills.
Strong sales negotiation and closing skills.
Ability to develop and manage a sales pipeline.
Strong commercial awareness.
Good understanding of security guarding operations.
Knowledge of security risks and operational requirements.
Understanding of manpower deployment and security service models.
Knowledge of security industry practices and market trends.
Practical understanding of security technology.
Ability to identify appropriate technology solutions based on client requirements.
Ability to communicate technical concepts to non-technical clients.
Ability to work with technical teams, vendors, and system integrators.
Ability to develop integrated guarding and technology solutions.
Excellent presentation and communication skills.
Strong proposal-writing capability.
Strong negotiation and interpersonal skills.
Ability to communicate effectively with senior management and key decision-makers.
Results-oriented and commercially driven.
Self-motivated and proactive.
Strong networking and relationship-building ability.
Strong analytical and problem-solving skills.
Able to work independently and manage multiple opportunities.
Professional, ethical, and customer-focused.
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