Business Development Manager

myhrabc; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

Cencora, including World Courier Singapore Pte Ltd, is hiring in Singapore for a senior sales/account management role focused on pharmaceutical logistics. You will develop and maintain customer relationships, drive opportunity generation, and lead account plans with cross-functional teams to maximize retention and growth.

The position requires 4+ years in sales or account management, fluency in English, and deep knowledge of pharma logistics and GMP operations.

Qualifications

• Bachelor's degree in business, sales, marketing, communications, or related field required or equivalent experience.
• 4+ years' experience in sales, account management, business development or related field.
• Fluent in English for business communication.
• In-depth knowledge of pharmaceutical logistics and GMP depot operations.

Responsibilities

• Develops and maintains customer relationships by evaluating needs and aligning solutions to requirements.
• Executes prospecting and opportunity generation through outreach and events.
• Follows up on leads and advances opportunities to closure within timelines.
• Executes account plans to drive retention, expansion, and long-term value.
• Prepares customer offers reflecting requirements and commercial parameters.
• Coordinates with internal teams to address concerns and grow opportunities.
• Records sales activities in CRM and develops leadership reports on needs and market opportunities.

Skills

Account management

Sales leadership

Business development

Communication

Presentation skills

CRM systems

Cross-functional collaboration

Negotiation

Data analysis

Strategic selling

Education

Bachelor's degree in business administration, sales, marketing, or communications

Tools

Salesforce

HubSpot

CRM software

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Job Description

• Develops and maintains customer relationships by evaluating customer needs and aligning solutions to defined requirements.
• Executes prospecting and opportunity generation activities through planned outreach and participation in customer-facing events.
• Follows up on leads and progresses opportunities through qualification, offer development, and closure within expected timelines.
• Executes account plans that drive retention, expansion, and long-term relationship value.
• Prepares customer offers with support as needed and ensures proposals reflect customer requirements and commercial parameters.
• Coordinates with internal teams to address customer concerns, resolve issues, and advance growth opportunities.
• Records sales activities and opportunity updates in the customer relationship management system and develops leadership reports on customer needs, competitive activity, and market opportunities.

Education

• Bachelor's degree in business administration, sales, marketing, communications, or a related field, or equivalent experience required.
• Certifications in sales or account management, CRM platform such as Salesforce, HubSpot, or equivalent preferred.

Experience

• 4+ years of experience in sales, account management, business development, or a related field required.
• Fluent in English for business communication.
• Demonstrates in depth knowledge of specialty logistics.
• Demonstrates in depth knowledge of transport logistics and Good Manufacturing Practice depot operations.
• Demonstrates knowledge of transport logistics for clinical trial supplies.
• Demonstrates knowledge of transport logistics for commercial drugs.
• Demonstrates knowledge of transport logistics for live animals.
• Demonstrates knowledge of transport logistics for laboratory samples.
• Demonstrates knowledge of transport logistics for emergency parts.
• Demonstrates strong knowledge of the pharmaceutical and life sciences market.
• Demonstrates understanding of regulatory drug development and logistics frameworks.
• Applies International Organization for Standardization and Good Practice requirements in operations.
• Demonstrates strong business acumen.
• Analyzes costs and margins to support decision making.
• Demonstrates financial management and profitability focus.
• Measures performance using key performance indicators.
• Develops budgets and forecasts to support planning.
• Demonstrates executive presence.
• Demonstrates natural leadership and strong presentation skills.
• Creates and delivers presentations tailored to audience needs.
• Influences and leads sales teams effectively.
• Coaches and develops others through training guidance and feedback.
• Demonstrates strong sales management capabilities.
• Applies sales planning and sales goal setting practices.
• Manages sales pipeline activities effectively.
• Uses strategic and consultative selling techniques.
• Demonstrates account management capability.
• Identifies and develops new business opportunities.
• Conducts cold calling to generate leads.
• Demonstrates strong customer focus.
• Demonstrates strong data acumen.
• Builds and maintains partnerships and productive business relationships.
• Works collaboratively with cross functional teams.
• Liaises effectively between stakeholder groups.
• Applies change management practices to drive adoption.
• Uses customer relationship management based marketing practices.
• Applies project management techniques to plan and execute work.
• Deploys resources effectively across multiple projects of diverse scope.
• Negotiates effectively and demonstrates strong organizational skills.
• Demonstrates effective time management and work planning.
• Communicates effectively in writing and verbally.
• Manages integration implementation and operational activities effectively.
• Uses computer systems and programs effectively to support business operations.
• Uses Microsoft Office applications effectively.
• Uses Salesforce effectively to support sales operations.
• Interprets industry trends and competitive information to adjust strategies and tactics.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier Singapore Pte Ltd.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status