Business Development Manager
INNOVATIQ ENGINEERING PTE. LTD.
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
Innovatiq Technologies is seeking a highly motivated Sales Account Manager to drive IT infrastructure managed services, digital transformation and AI solutions for enterprise and mid-market customers in Singapore and the wider ASEAN region.
You will combine new-business development with disciplined account growth, guiding opportunities from discovery through proposal, negotiation, closure and expansion in a multinational, agile setting.
Qualifications
- 5-7+ years of successful sales experience in IT services, system integration or technology consulting.
- At least 3 years of hands-onsales experience in managed services, infrastructure services or IT outsourcing.
- Demonstrated success innew-logo acquisition, strategic account growth and achievement of revenue orgross-margin targets.
- Experience managing complex,multi-stakeholder and solution-led sales cycles.
- Relevant customer exposure inone or more target industries: Banking and Financial Services, Manufacturing,Oil and Gas, or Public Sector.
- Diploma or bachelor’s degree inInformation Technology, Computer Science, Engineering, Business Administration,Marketing or a related discipline.
- Good understanding ofinfrastructure, cloud, networking, cyber security, IT service management,digital transformation, AI and automation concepts.
- Working knowledge of commercialmodels such as managed services, fixed-price projects, time and materials,subscriptions and staff augmentation.
Responsibilities
- Develop and execute territory, industry and account plans aligned with annual revenue and gross-margin objectives.
- Identify, qualify and pursue opportunities across Singapore and the wider ASEAN market.
- Build a healthy, well-governed pipeline through targeted prospecting, referrals, networking, alliance partners and existing-client expansion.
- Own the full sales lifecycle—from account research, discovery and qualification through proposal, negotiation, closure and handover.
- Maintain accurate opportunity records, forecasts, next actions, risks and commercial assumptions.
- Serve as the primary commercial contact for assigned accounts and build trusted-adviser relationships with C-suite, IT and business leaders.
- Understand each client’s strategy, operating model, technology landscape, priorities, constraints and buying process.
- Conduct regular account reviews, track satisfaction and address commercial or delivery concerns.
- Create account-development plans that improve retention, wallet share and long-term customer value.
- Coordinate executive engagement, customer references and partner involvement where appropriate.
- Lead discovery conversations that connect customer pain points to measurable business and technology outcomes.
- Collaborate with Pre-Sales, Bid Management, Delivery, Technical Architects, AI specialists, Finance, Legal and partners.
- Develop compelling presentations, proposals, statements of work, commercial models and RFP/RFQ responses.
- Position the value, differentiation, risk controls, transition approach, service levels and expected outcomes of each solution.
- Facilitate customer workshops, solution reviews, product demonstrations and executive presentations.
Job description
Innovatiq Technologies is a Singapore-basedInformation Technology Enabled Services provider focused on AI-powered digitaltransformation. Its portfolio spans cloud and managed IT services,infrastructure, cybersecurity, enterprise applications, intelligent automationand AI-enabled platforms. The company serves customers across Asia Pacific witha client-centric, agile and collaborative approach.
WHY THIS ROLE MATTERS You will build strategic client relationships, create recurring managed services revenue and position practical digital and AI solutions that deliver measurable business outcomes.
We are seeking a highly motivated,consultative and results-oriented Sales Account Manager with strong experienceselling IT infrastructure managed services, digital transformation and AIservices to enterprise and mid-market customers. The successful candidate willcombine new-business development with disciplined account growth, guidingopportunities from discovery through proposal, negotiation, closure andexpansion.
This role suits an entrepreneurial salesprofessional who is comfortable working in an agile, medium-sized organisationof fewer than 200 staff, collaborates across functions, and thrives in amultinational and multiracial workplace.
- Win new enterprise andmid-market customers in priority industries.
- Grow recurring revenue frominfrastructure, cloud, security and application managed services.
- Expand strategic accountsthrough cross-sell and up-sell opportunities.
- Translate operationalchallenges into digital transformation and AI-led value propositions.
- Coordinate multidisciplinaryteams to deliver credible, commercially sound customer solutions.
- Develop and execute territory,industry and account plans aligned with annual revenue and gross-marginobjectives.
- Identify, qualify and pursueopportunities across Singapore and the wider ASEAN market.
- Build a healthy, well-governedpipeline through targeted prospecting, referrals, networking, alliance partnersand existing-client expansion.
- Own the full sales lifecyclefrom account research, discovery and qualification through proposal, negotiation,closure and handover.
- Maintain accurate opportunityrecords, forecasts, next actions, risks and commercial assumptions.
- Serve as the primary commercialcontact for assigned accounts and build trusted-adviser relationships withC-suite, IT and business leaders.
- Understand each client’sstrategy, operating model, technology landscape, priorities, constraints andbuying process.
- Conduct regular accountreviews, track satisfaction and proactively address commercial or deliveryconcerns.
- Create account-developmentplans that improve retention, wallet share and long-term customer value.
- Coordinate executiveengagement, customer references and partner involvement where appropriate.
- Lead discovery conversationsthat connect customer pain points to measurable business and technologyoutcomes.
- Collaborate with Pre-Sales, BidManagement, Delivery, Technical Architects, AI specialists, Finance, Legal andpartners.
- Develop compelling presentations,proposals, statements of work, commercial models and RFP/RFQ responses.
- Position the value,differentiation, risk controls, transition approach, service levels andexpected outcomes of each solution.
- Facilitate customer workshops,solution reviews, product demonstrations and executive presentations.
Service Line
Sales Focus
Infrastructure Managed Services
Server, network, end-user computing, service desk, monitoring, field support, IT operations and SLA-based support.
Cloud and Platform Services
Cloud adoption, migration, modernisation, cost optimisation, platform operations and cloud managed services.
Digital Transformation
Process redesign, workflow digitisation, enterprise modernisation, applications, portals, integration and automation.
Data, AI and Intelligent Automation
AI strategy, AI agents and copilots, intelligent document processing, predictive analytics, data platforms and AI-enabled service management.
Cybersecurity and Resilience
Security solutions, secure operations, patch management, monitoring and cyber-resilience services.
Flexible Delivery Models
Managed services, project delivery, professional services, staff augmentation and outcome-aligned service engagements.
Infrastructure and cloud modernisation;managed IT operations; secure digital workflows; customer-service automation;compliance, document and risk-support use cases.
Smart operations; infrastructuretransformation; asset visibility; predictive maintenance; service automation;production, inventory and workflow optimisation.
Remote infrastructure operations; resilientnetworks; cyber security; asset monitoring; field support; operationaltechnology integration and digital workflows.
Managed service outsourcing; infrastructuremodernisation; cloud adoption; citizen-service digitisation; intelligent case,correspondence and document workflows.
- 5-7+ years of successful salesexperience in IT services, system integration or technology consulting.
- At least 3 years of hands-onsales experience in managed services, infrastructure services or IToutsourcing.
- Demonstrated success innew-logo acquisition, strategic account growth and achievement of revenue orgross-margin targets.
- Experience managing complex,multi-stakeholder and solution-led sales cycles.
- Relevant customer exposure inone or more target industries: Banking and Financial Services, Manufacturing,Oil and Gas, or Public Sector.
- Diploma or bachelor’s degree inInformation Technology, Computer Science, Engineering, Business Administration,Marketing or a related discipline.
- Good understanding ofinfrastructure, cloud, networking, cyber security, IT service management,digital transformation, AI and automation concepts.
- Working knowledge of commercialmodels such as managed services, fixed-price projects, time and materials,subscriptions and staff augmentation.
Competency Area
Expected Capability
Commercial and Sales
Strategic account planning; consultative and value-based selling; opportunity qualification; proposal development; negotiation; forecasting; pipeline governance.
Customer Engagement
Executive communication; stakeholder mapping; discovery; presentation; relationship development; expectation management; account reviews.
Collaboration
Cross-functional teamwork; partner coordination; bid orchestration; constructive challenge; knowledge sharing; reliable handover to delivery.
Execution
Ownership; prioritisation; attention to detail; resilience; commercial judgement; disciplined follow-through; comfort with ambiguity.
- Team player who sharesinformation, supports colleagues and succeeds through collective execution.
- Comfortable working withcolleagues, customers and partners from multiple nationalities, races, culturesand professional backgrounds.
- Respectful, inclusive and ableto adapt communication style across diverse stakeholders.
- Entrepreneurial and willing tobe hands-on in a medium-sized, growth-oriented organisation.
- Self-driven, accountable,customer-focused and motivated by measurable results.
- Able to work independentlywhile actively seeking alignment and support when needed.
- Agile, curious and willing tolearn emerging technologies, business models and industry use cases.
- High standards of integrity,transparency and professional conduct.
Measure
What Good Looks Like
Revenue and Margin
Achievement of agreed sales revenue and gross-margin targets.
Recurring Growth
Growth of managed services annual or monthly recurring revenue.
New Business
Qualified new-logo wins and entry into priority accounts or industries.
Account Expansion
Cross-sell, up-sell, renewals and increased share of wallet.
Pipeline Health
Sufficient coverage, quality, stage progression and forecast accuracy.
Customer Outcomes
Retention, satisfaction, referenceability and effective issue ownership.
Sales Effectiveness
Proposal quality, win rate, cycle discipline and clean delivery handover.
Strategic Portfolio
Contribution to AI, digital transformation and other priority growth opportunities.
THE PROFILE A commercially disciplined, consultative sales professional who can open doors in regulated and asset-intensive industries, build senior stakeholder trust, and convert infrastructure, managed services, digital transformation and AI capabilities into long-term customer value. The candidate is equally comfortable hunting, farming, coordinating solutions and working hands-on with a diverse team in a growing organisation.
- Join a Singapore-basedtechnology company with exposure to AI, cloud, infrastructure, cyber security,managed services and enterprise transformation.
- Influence growth strategy andhelp shape customer solutions across multiple industries.
- Work in an agile environmentwith direct access to technical, delivery and leadership stakeholders.
- Build experience acrossregional customers, partners and multidisciplinary teams.
- Contribute to a collaborative,inclusive and customer-centred culture.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
