Business Development Manager

STEEL ALLY RESOURCES PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Steel Ally Resources Pte. Ltd. is seeking a versatile leader to drive business development and manage end-to-end recruitment and client services in Singapore.

The role requires coordinating with management, aligning with company goals, and ensuring high standards of client satisfaction and operational efficiency. The successful candidate will oversee multiple functions including proposals, service agreements, and ongoing client servicing, while mentoring junior staff and improving workflows.

Qualifications

• Experience in developing and managing corporate client relationships, including identifying opportunities and supporting negotiations.
• Ability to oversee multiple business functions and improve workflows.
• Strong communication and presentation skills in English; Mandarin is a plus.

Responsibilities

• Drive new business opportunities and maintain strong client relationships.
• Oversee the full recruitment cycle from understanding client manpower needs to candidate sourcing, screening, and placement.
• Manage client accounts end-to-end and act as the liaison to resolve recruitment and operational matters.
• Monitor recruitment activities, operational performance, and revenue targets; review workflows to improve efficiency.
• Develop and implement business plans; report to management on performance and activities.
• Lead and mentor junior staff across departments; provide training and guidance.

Skills

Business development

Client management

Operations management

Recruitment services

Proposal writing

Negotiation

Stakeholder management

English proficiency

Job description

Business Development

Drive new business opportunities and maintain strong client relationships. Prepare proposals, quotations, and service agreements to support revenue growth, client acquisition, and retention.

Recruitment Management

Oversee the full recruitment cycle from understanding client manpower needs to candidate sourcing, screening, interview coordination, offer management, and successful placement. Ensure compliance with Singapore employment laws and Employment Agency requirements.

Client Account Handling

Manage client accounts end-to-end, from business development and service proposals through recruitment delivery and ongoing servicing. Act as the key liaison to resolve recruitment and operational matters.

Operations Oversight

Monitor recruitment activities, operational performance, business costs, and revenue targets. Review and improve workflows, processes, and administrative procedures to enhance efficiency.

Strategic Planning

Develop and implement business plans aligned with company goals. Report directly to management on performance, recruitment activities, and operational matters.

Leadership & Training

Lead and mentor junior staff across departments. Provide guidance, training, and support to ensure alignment with company objectives and professional growth.

Requirements

• Minimum 5 years of relevant experience in business management, operations, development, client management or recruitment services, with exposure to multiple business functions.
• Proven track record in developing and managing corporate client relationships, including identifying opportunities, preparing proposals and supporting negotiations.
• Experience managing day-to-day company operations, implementing workflows and improving administrative procedures.
• Strong ability to independently handle business development, client servicing and operational matters, and report directly to senior management.
• Regional exposure to clients, suppliers or partners in Singapore, Greater China and Asia-Pacific is an advantage.
• Excellent communication skills in English; proficiency in Mandarin preferred for cross-cultural and cross-border business communication. Additional Chinese language ability is an advantage.
• Strong presentation, proposal writing, negotiation and stakeholder management skills.
• Ability to analyze business performance, identify operational issues and recommend practical improvements to support growth and retention.
• Comfortable using digital and AI-enabled productivity tools for research, client management, reporting and operational efficiency.
• Good understanding of Singapore employment and recruitment practices; prior recruitment or employment agency experience is an advantage.
• Required to work on weekends and public holidays when necessary.
• Able to travel overseas occasionally, including to Timor-Leste, for recruitment activities, candidate interviews, staff training, operational support, and meetings with overseas business partners.