Business Development Manager

SGS SINGAPORE DIVING PTE LTD; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

SGS SINGAPORE DIVING PTE LTD is seeking a Business Development Manager in the Marine/Diving sector to lead the Commercial team, drive RFQ responses, pricing strategy and client engagement. The role requires strong leadership, collaboration with operations, and delivering revenue growth while maintaining profitability and governance.

The candidate will report to the Commercial Director, manage a team, oversee quotations, and build long-term relationships with key accounts and fleet service

Qualifications

• Experience leading commercial teams and managing RFQs.
• Ability to negotiate terms with clients and vendors.
• Proven track record in sales growth and pipeline management.

Responsibilities

• Lead and manage the commercial team to handle RFQs timely and professionally.
• Oversee quotations, pricing strategy, and follow-ups for competitiveness.
• Negotiate terms, govern profitability, and support AR collections.
• Drive new business opportunities through outreach and market research.
• Maintain strong client relationships as the primary commercial contact.
• Collaborate with operations for smooth handover from commercial to execution.
• Provide regular reports on quotation activity and sales pipeline.

Skills

Commercial management

Sales management

Team leadership

Strategic planning

Customer relationship mgmt

Job description

Job Scope: Business Development Manager in Marine/ Diving company

Reporting to: Commercial Director

Team: Business Development

Key Responsibilities

1. Commercial Management
   • Lead and manage the commercial team to ensure all customer Requests for Quotation (RFQs) are attended to in a timely, accurate, and professional manner.
   • Oversee preparation, submission, and follow-up of quotations, ensuring competitiveness and alignment with company strategy.
   • Monitor quote conversion rates and identify areas for pricing or process improvements.
   • Negotiate commercial terms with customers and vendors where necessary.
   • Maintain strong commercial governance to ensure compliance with company policies and profitability targets.
   • Support Finance in following up on outstanding accounts receivable.
2. Sales Management
   • Conduct visits and deliver presentations on Lagersmith and for SGS diving services to potential clients.
   • Proactively call and engage customers upon receipt of complex maintenance and repairs RFQs to clarify requirements, position value-added solutions, and discuss potential price agreements.
   • Proactively call customers to seek new business opportunities, especially for days with low operational activities.
   • Build and maintain strong customer relationships, acting as the primary point of contact for commercial discussions.
   • Drive new business opportunities through proactive outreach, market research, and customer engagement.
   • Track sales pipeline progress, ensuring alignment with revenue targets and business objectives.
   • Collaborate with the operations team to ensure smooth handover from commercial to execution phases.
3. Team Leadership & Development
   • Supervise, guide, train and mentor the commercial team to deliver high-quality work.
   • Conduct monthly reviews of team performance, providing feedback and training where needed.
   • Foster a culture of accountability, responsiveness, and customer-first mindset within the team.
   • Ensure workload distribution is balanced, and deadlines are consistently met.
4. Reporting & Strategy/BD
   • Provide regular reports on quotation activity, win/loss analysis, sales pipeline, and customer feedback to the Commercial Director.
   • Contribute to pricing strategies, market positioning, and sales planning.
   • Support the Commercial Director in developing and executing growth strategies for the region.
   • Monitor industry trends and competitor activities to adjust strategies accordingly.
   • Provide weekly updates on the status and developments of Key Accounts and Fleet Service Agreements (FSA) contracts

Key Performance Indicators (KPIs)

• Quotation turnaround time (RFQs responded within 2 hours during weekdays and 24 hours during weekends).
• Quote-to-win ratio and overall sales conversion.
• Revenue and margin growth against targets.
• Customer engagement metrics (calls, follow-ups, agreements reached).
• Team performance and development milestones.