Business Associate (Clinic Admin / Front Desk) – Entry Level

Smilepoint Dental; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

CPF

Paid leave

Outpatient insurance

Reward Leave

Incentives

Job summary

Smilepoint Dental, a three-clinic group in Singapore, is seeking a front desk trainee to support appointment bookings, payments, and claims submission (CHAS, Medisave, and insurance).

Office-based with a five-day week on rotating shifts, at least one weekend day, day shifts 8:30am–6:15pm, and public holidays observed. Full training provided with progression from Trainee to Business Associate within 3–6 months and higher pay after about a year.

Qualifications

• A local diploma or degree in any discipline.
• Good written and spoken communication; organised and detail-oriented.
• Basic computer literacy.
• Full training provided.

Responsibilities

• Coordinate appointments and the daily schedule.
• Process payments and handle cash and card transactions accurately.
• Submit and track dental claims (CHAS, Medisave, insurance).
• Maintain records and manage supplies.

Skills

Communication skills

Organised

Detail-oriented

Education

Local diploma or degree

Job description

This is an office-based job with people contact. You run the appointment book, take payments, and handle CHAS, Medisave and insurance claims for a three-clinic dental group. Full training, no experience required.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

• Coordinate appointments and the daily schedule

• Process payments and handle cash and card transactions accurately

• Submit and track dental claims (CHAS, Medisave, insurance)

• Maintain records and manage supplies

What you'll learn

• Claims submission and tracking across three payment systems

• Patient records, data accuracy and end-of-day settlement

• How a multi-site clinic schedule actually holds together

Your first month, and where it leads

• One month of structured induction with a written manual and training checklist; mentored by Ops and senior front desk staff

• Trainee to Business Associate: 3 to 6 months. Higher pay grade at about a year. Senior Business Associate at 2 to 3 years.

• Course and certification sponsorship for trainees, and again on promotion

What we're looking for

• A local diploma or degree in any discipline

• Good written and spoken communication; organised and detail-oriented

• Basic computer literacy

• Full training provided

Pay and benefits

• $2,500 – $3,000 per month

• CPF, paid leave, outpatient insurance, Reward Leave and incentives

About us

• Clinician-led, not investor-owned

• Three clinics, operating since 2005