Business Associate (Clinic Admin / Front Desk) – Entry Level

DENTALPLUS CLINIC PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

CPF

Paid leave

Outpatient insurance

Incentives

Job summary

DentalPlus Clinic Pte. Ltd. operates three clinics and is looking for an office-based front desk trainee to join the team.

You'll run the appointment book, process payments and handle CHAS, Medisave and insurance claims. The role includes documentation and inventory tasks, with full training provided and no experience required.

Work is five days with rotating shifts including one weekend day; day shifts 8:30am–6:15pm; induction first month, then progression to Business Associate in 3–6 months.

Qualifications

• Good written and spoken communication; organised and detail-oriented.
• Basic computer literacy.

Responsibilities

• Coordinate appointments and the daily schedule.
• Process payments and handle cash and card transactions accurately.
• Submit and track dental claims (CHAS, Medisave, insurance).
• Maintain records and manage supplies.

Skills

Communication

Attention to detail

Basic computer literacy

Education

Local diploma or degree in any discipline

Job description

This is an office-based job with people contact. You run the appointment book, take payments, and handle CHAS, Medisave and insurance claims for a three-clinic dental group. Full training, no experience required.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

• Coordinate appointments and the daily schedule

• Process payments and handle cash and card transactions accurately

• Submit and track dental claims (CHAS, Medisave, insurance)

• Maintain records and manage supplies

What you'll learn

• Claims submission and tracking across three payment systems

• Patient records, data accuracy and end-of-day settlement

• How a multi-site clinic schedule actually holds together

Your first month, and where it leads

• One month of structured induction with a written manual and training checklist; mentored by Ops and senior front desk staff

• Trainee to Business Associate: 3 to 6 months. Higher pay grade at about a year. Senior Business Associate at 2 to 3 years.

• Course and certification sponsorship for trainees, and again on promotion

What we're looking for

• A local diploma or degree in any discipline

• Good written and spoken communication; organised and detail-oriented

• Basic computer literacy

• Full training provided

Pay and benefits

• $2,500 – $3,000 per month

• CPF, paid leave, outpatient insurance, Reward Leave and incentives

About us

• Clinician-led, not investor-owned

• Three clinics, operating since 2005