Business Analyst: UX-Driven for Mission Software

ST ENGINEERING MISSION SOFTWARE & SERVICES PTE. LTD.

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Job summary

ST Engineering Mission Software & Services PTE. LTD. is seeking a discovery-driven Business Analyst to partner with agencies and enterprises.

You will guide the end-to-end requirement journey, turning vague ideas into structured technical specifications and ensuring that our digital solutions are technically sound and user-centric. You will bridge stakeholders, UX designers, and engineers, translating complex business needs into actionable requirements while upholding high standards for user

Qualifications

2–5 years of experience as a Business Analyst or in a related role.
Experience in QA testing (manual, functional, or UAT) and defect management.
Strong understanding of Scrum/Kanban methodologies and backlog management in JIRA or Confluence.
Ability to gather and analyse complex business requirements and translate them into technical specifications.

Responsibilities

Gather and analyse complex business requirements and translate into functional and technical specifications.
Analyse business processes and identify areas for improvement.
Develop comprehensive Business Requirements Documents that capture functional and non‑functional needs.
Translate high‑level requirements into detailed user stories, use cases, and functional requirements for development teams.
Conduct gap analyses and impact assessments to support user adoption of new initiatives.
Apply Design Thinking principles to solve complex business problems and deliver user‑centric solutions.
Facilitate workshops and brainstorming sessions to uncover user needs and define project scope.
Lead the ideation, prototyping, and user testing phases to iterate and improve solutions.
Develop empathy with end‑users by conducting user research and gathering feedback through interviews, surveys, and usability testing.
Collaborate with UX/UI designers to ensure designs meet both business requirements and user expectations.
Develop test scenarios and lead UAT to ensure the final build matches the defined requirements. Collaborate with QA teams on performance requirements, helping translate user load expectations into parameters for performance testing tools.
Partner with Solution Architects and Developers to understand infrastructure constraints. Translate these technical realities into business trade‑offs that stakeholders can understand.
Stakeholder management and clear communication to keep priorities aligned.
Collaborate with cross‑functional teams including developers, designers, project managers, and product owners to ensure alignment and smooth execution.