Business Analyst

ST ENGINEERING MISSION SOFTWARE & SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ST Engineering Mission Software & Services PTE. LTD. is seeking a discovery-driven Business Analyst to partner with agencies and enterprises.

You will guide the end-to-end requirement journey, turning vague ideas into structured technical specifications and ensuring that our digital solutions are technically sound and user-centric. You will bridge stakeholders, UX designers, and engineers, translating complex business needs into actionable requirements while upholding high standards for user

Qualifications

• 2–5 years of experience as a Business Analyst or in a related role.
• Experience in QA testing (manual, functional, or UAT) and defect management.
• Strong understanding of Scrum/Kanban methodologies and backlog management in JIRA or Confluence.
• Ability to gather and analyse complex business requirements and translate them into technical specifications.

Responsibilities

• Gather and analyse complex business requirements and translate into functional and technical specifications.
• Analyse business processes and identify areas for improvement.
• Develop comprehensive Business Requirements Documents that capture functional and non‑functional needs.
• Translate high‑level requirements into detailed user stories, use cases, and functional requirements for development teams.
• Conduct gap analyses and impact assessments to support user adoption of new initiatives.
• Apply Design Thinking principles to solve complex business problems and deliver user‑centric solutions.
• Facilitate workshops and brainstorming sessions to uncover user needs and define project scope.
• Lead the ideation, prototyping, and user testing phases to iterate and improve solutions.
• Develop empathy with end‑users by conducting user research and gathering feedback through interviews, surveys, and usability testing.
• Collaborate with UX/UI designers to ensure designs meet both business requirements and user expectations.
• Develop test scenarios and lead UAT to ensure the final build matches the defined requirements. Collaborate with QA teams on performance requirements, helping translate user load expectations into parameters for performance testing tools.
• Partner with Solution Architects and Developers to understand infrastructure constraints. Translate these technical realities into business trade‑offs that stakeholders can understand.
• Stakeholder management and clear communication to keep priorities aligned.
• Collaborate with cross‑functional teams including developers, designers, project managers, and product owners to ensure alignment and smooth execution.

Skills

Business Analysis

QA Testing

Agile Methodologies

Requirements Elicitation

Design Thinking

Stakeholder Facilitation

Communication & Storytelling

JIRA/Confluence

Tools

JIRA

Confluence

Job description

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values - Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture - from the people we hire, to working with each other, toour partners and customers.

About our Line of Business - Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client's innovation journey through design thinking, analytics, and AI-enabled decision support with ourfull suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a discovery-driven Business Analyst to partner with agencies/ enterprises. You will navigate the end-to-end requirement journey - from vague initial ideas to structured technical specifications - ensuring that our digital solutions are both technically soundand user-centric.

As a Business Analyst, you will be the bridge between agency stakeholders, UX designers, and technical engineers. Your primary mission is to translate complex business needs into actionable requirements while maintaining a high standard for user experience.

Be Part of Our Success

Gather and analyse complex business requirements/ needs and translate them into functional and technical specifications, ensuring alignment with project goals.

Analyse business processes, identify areas for improvement, and provide recommendations for optimisation.

Develop comprehensive Business Requirement Documents that capture both functional and non‑functional needs.

Translate high‑level requirements into detailed user stories, use cases, and functional requirements for development teams.

Conduct gap analysis and impact assessments to support user adoption of new initiatives.

Apply Design Thinking principles to solve complex business problems and deliver user‑centric solutions.

Facilitate workshops and brainstorming sessions to uncover user needs and define projectscope.

Lead the ideation, prototyping, and user testing phases to iterate and improve solutions.

Develop empathy with end‑users by conducting user research and gathering feedback through interviews, surveys, and usability testing.

Collaborate with UX/UI designers to ensure designs meet both business requirements and user expectations.

Develop test scenarios and lead UAT to ensure the final build matches the defined requirements. Collaborate with QA teams on performance requirements, helping translate user load expectations into parameters for performance testing tools.

Partner with Solution Architects and Developers to understand infrastructure constraints. Translate these technical realities into business trade‑offs that stakeholders can understand.

Stakeholder Management

Act as the primary point of contact for business requirements, providing clear communication and updates.

Build strong relationships with stakeholders, ensuring expectations are managed and aligned throughout the project.

Prioritize competing requirements and help stakeholders make informed decisions.

Collaboration & Teamwork

Collaborate closely with cross‑functional teams including developers, designers, project managers, and product owners to ensure alignment and smooth project execution.

Participate in agile ceremonies such as stand‑ups, sprint planning, and retrospectives.

Qualities We Value

• 2-5 years of experience as a Business Analyst or in a related role.
• Experience in QA testing (manual, functional, or UAT) and familiarity with defectmanagement.
• Strong understanding of Scrum/Kanban methodologies and experience managing backlogs in JIRA or Confluence.
• Strong understanding of business analysis tools and techniques.
• Ability to gather and analyse complex business requirements and translate them into technical specifications.
• Knowledge of Design Thinking methodologies and user‑centred design principles.
• Demonstrated experience in taking a project from an undefined "problem state" to a structured "solution roadmap."
• Strong facilitation and story telling skills, with the ability to reconcile conflicting priorities betwe